Master / Diagnostic Automotive Technician - Richlonn's Tire & Service Center - Waukesha, WI

• Richlonn's Tire & Service Center, a GreatWater garage
• Shop Address: 2480 W Sunset Dr, Waukesha, WI 53189 
• Shop Hours: M-F 7:30 AM - 5:00 PM CST 
• Avg. $67,444 - $133,848+ annually depending on productivity

Solve Complex Vehicle Problems in a Shop That Respects Your Skills

We’re looking for an experienced A-Level Automotive Diagnostic Technician who enjoys solving complex vehicle issues and performing high-quality repairs.

As a GreatWater garage, we combine the personal culture of a neighborhood shop with the tools, training, and support of a growing professional network. Our technicians are respected professionals who take pride in accurate diagnostics and honest service.

 
What You’ll Do:

• Diagnose and repair advanced electrical and engine performance issues
• Diagnose fuel, ignition, and drivability systems
• Diagnose and repair 4WD / AWD drivetrain systems
• Perform advanced steering, suspension, and brake system repairs
• Perform advanced HVAC diagnostics and repair
• Complete Digital Vehicle Inspections (DVI) and provide accurate recommendations
• Mentor and support less experienced technicians
• Maintain a clean and professional work environment

At GreatWater, we believe great technicians deserve a great workplace. You'll have the tools, support, and culture needed to perform at your best.

Technician Environment:

• Modern scan tools and diagnostic equipment
• Strong service advisor support
• Consistent car count and workflow
• Clean, organized shop environment
• Team-first culture with experienced technicians
• We diagnose root causes — we don’t throw parts at problems

Why Technicians Like Working Here:

• Respect for technician expertise
• No pressure to sell unnecessary repairs
• Ongoing training and professional development
• Supportive leadership and team environment
• Career growth opportunities within the GreatWater network

Training & Growth Opportunities:

We invest in technicians who want to continue developing their expertise.

Opportunities include:

• Advanced Electrical Troubleshooting Training
• Advanced Vehicle Technology Training
• Hybrid & Electric Vehicle Service Training
• Network Diagnostics Training
• Vehicle Reprogramming Training
• ASE L1 Advanced Engine Performance preparation

What We’re Looking For:

• 5+ years Experienced A-Level Diagnostic Technician with ALL 8 ASE certifications Preferred:

Additional Qualities:

• Strong diagnostic ability
• Pride in quality workmanship
• Team-first mindset
• Willingness to mentor other technicians

Technicians are expected to:

• Maintain 90%+ labor productivity
• Serve as technical leaders within the shop

Supporting Employees Beyond the Work: 

At GreatWater, we believe a rewarding career should come with support that goes beyond the shop floor. From strong health coverage and paid time off to training, career growth, and programs that invest in your future, our benefits are built to help you thrive at work and at home.

(Benefits begin the date of hire, except for 401k which begins on the 90th date of employment.)

• Front Loaded PTO + 6 paid holidays
• Paid Parental Leave (1 week)
• Teammate Discounts on services
• 401(k) Match: 100% of first 3% + 50% of next 2%
• Health, Dental & Vision Insurance 
• HSA Match up to $15 per paycheck
• Company paid Life Insurance & AD&D ($25,000)
• Employee Assistance Program (24/7, free)
• Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
• Training & Tuition Reimbursement, including ASE test fee reimbursement
• LEARN to EARN Program: Technician pay growth tied to ASE certifications