Description
Are you…
- A highly organized, detail-focused professional who takes ownership of accuracy?
- Someone who thrives on structure, process, and keeping things running smoothly?
- A dependable and consistent performer who follows through on commitments?
- A strong communicator who enjoys supporting both customers and internal teams?
- A problem-solver who can manage multiple priorities while maintaining precision?
- Someone who takes pride in doing things the right way—every time?
If not, that’s okay—but this role likely isn’t the right fit.
Requirements
What You’ll Do
- Coordinate all day-to-day rental and used equipment operations
- Communicate with customers to identify equipment needs and specifications
- Maintain accurate and up-to-date inventory, asset tracking, and documentation
- Prepare and process rental contracts, billing, and invoicing
- Coordinate equipment delivery, pick-up, and condition documentation
- Work cross-functionally with service, parts, and operations teams
- Ensure all equipment is properly prepared, labeled, and ready for use
- Maintain detailed records and ensure all systems are accurate and current
- Provide consistent follow-up and deliver exceptional customer service
Expected Outcomes (KPI’s)
- Maintain 100% accuracy in rental documentation, billing, and asset tracking
- Ensure equipment availability and readiness to meet customer demand
- Respond to all customer and internal requests within same day or next business day
- Keep all records, systems, and reporting organized and up to date
- Support overall growth of the rental department through efficiency and execution
Background & Experience
- Experience in coordination, operations, or administrative roles preferred
- Strong organizational and time management skills
- Ability to manage multiple tasks while maintaining accuracy
- Comfortable working with systems, data, and documentation
- Industrial or material handling experience is a plus, but not required
Material Handling Inc.’s commitment to you: A family owned and operated business that prioritizes well-being of employees.
- Health Insurance – three different plans to choose from
- Voluntary Dental Insurance
- Voluntary Vision Insurance
- Company Paid Life Insurance
- Additional Life Insurance if desired
- Short & Long-Term Disability
- 401k – with employer match