Summer Concession Stand Lead & Job Coach (seasonal)
Lakewood
Description

Weekdays • 12 PM – 8 PM • Early June through Labor Day

  

Under the general supervision of the Kitchen Manager, and indirect supervision of the Employment Services Manager relate to the Summer Youth, performs duties related to the Foster Pool and Becks Pool concession stand daily operation. Position requires an individual to have customer service skills, positive attitude, and food preparation, delivering work readiness skill training to trainees with developmental disabilities, responsible for accurate accounting and all transactions and assist with location inventory controls. Prior food service, customer service, experience in the field of developmental disabilities and staff management. This is a temporary position that runs from early June through Labor Day.


What You’ll Do

  

· Work with the Employment services team regarding the Summer Youth Work Experience service and trainees to ensure quality of services provided and documented. 

· Responsible for ensuring that individuals are properly trained, and their training needs are met.

  • Ensure the appropriate accommodation is made and monitor and evaluate the progress of the summer youth at the concession      stand.

· Work with summer youth to help them to start to develop skills needed on the path to finding competitive employment in the community. 

· Document services provided to the Summer Youth Work Experience trainees.

· Assess and report on the summer youth’s ability to perform the assigned tasks.

· Ability to provide direction to staff and model professional positive work ethic for Summer Youth Work Experience trainees.

  • Maintain a clean, safe and sanitary facility and always ensure the safety and wellbeing of the customers, staff and summer youth.

· Immediately document or collect statements and report ALL incidents or accidents to supervisor.

  • Ensure compliance with applicable licensure regulations.
  • Assist with and or complete daily tasks such as cleaning, cooking, inventory control and      other assigned duties.
  • Exhibit acceptable work standards and immediately correct actions that do not meet Agency standards.

· Responsible for ensuring all billing is accurate and submitted weekly.

· Maintain accurate cash handling procedures at all times, ensure money is deposited to the identified bank as directed. 

· Create and maintain a weekly staffing schedule, fill open shifts as needed.

· Ensure staff follow the payroll process. 

· Provide great customer service.

· Maintain and track concessions product inventory daily and communicate with the Kitchen Manager when supplies are needed.

· Interact with customers and clients in a pleasant and professional manner.

  • Come to work on time, in the proper attire prepared to work.
  • Adjust work hours as required for effective operation of the concession.

· Follow Help Foundation rules and regulations.

  • All other related tasks as assigned by management.


Why This Role Matters

You’re not just managing a concession stand — you’re helping young people take their first steps into the world of work. You’ll be the person who:

  • Teaches real job skills
  • Encourages independence
  • Supports youth with disabilities as they explore employment
  • Helps high school workers grow into responsible team members
  • Creates a positive, structured environment where everyone can thrive

It’s leadership, coaching, and community impact all in one.


Why You’ll Love It

You’ll spend your summer making a real difference — teaching skills, building confidence, and helping young people discover what they’re capable of. Plus, you’ll be part of a supportive team that values inclusion, growth, and community.

If you’re ready to lead with purpose and keep the summer energy high, we’d love to meet you.


Requirements

  

· Must be 18 years of age or older with a HS diploma or GED

· Has a sincere desire to work alongside of people with intellectual and developmental disabilities

· This position requires stooping and lifting, substantial standing and walking.

· Basic working knowledge of food and beverage.

· Basic food preparation.

  • Basic level of computer proficiency as well as good basic reading and writing skills

· Must speak and understand English.

  • Excellent communication, money handling skills and record keeping skills
  • Ability to accept and provide direction and instruction in a professional manner

· Positive attitude and neat appearance.

  • Successfully pass a background check that includes a BCI and FBI      criminal history check 
  • Must have a valid Ohio Driver’s License with less than 6-points

Work Environment

  • Indoor concession stand environment with moderate noise
  • Physical activity required (standing, walking, lifting up to 50 lbs)
  • Important: Pool facilities may close due to inclement weather, and shifts may be adjusted or canceled when that happens.


Salary Description
$18