SUMMARY

Provide administrative processing support to Service Members at the Soldier Readiness Center for their deployment/redeployment requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Make sure all persons processing through SRC signs out on the appropriate roster.
• Validate Soldiers during the Annual SRC process.
• Perform duties at in-processing, personnel records and out-processing stations in the Soldier Readiness Center process.
• Performs general administrative duties (i.e. answering phones and questions of the customer).
• Assists fellow staff members in controlling the flow of Soldiers throughout the SRC process, to include processing Soldiers for all personnel stations when necessary.

QUALIFICATIONS:

The requirements identified below are representative of the knowledge, skills and/or abilities required to satisfactorily meet the expectations of this job:

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Monitoring/Assessing performance of yourself to make improvements or take corrective action.
• Use discretion when processing Soldiers’ personal information.
• Must have a working knowledge of personnel Stations.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• The ability to apply general rules to specific problems to produce answers that make sense.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess a valid U.S. state driver’s license, applicable for the type and class of vehicle being operated.