This role is responsible for day-to-day administration, reliability, and security of our on-premises and cloud infrastructure in a fast-paced manufacturing environment. This is a hands-on role that involves maintaining existing systems, implementing new ones, and supporting the technological needs of a growing organization.
- Server & Infrastructure: Manage and maintain Windows Server environments including Active Directory, DNS, DHCP, Group Policy, file shares, and print services. Plan and execute server upgrades, patching cycles, and hardware refreshes.
- Microsoft 365 & Cloud: Administer Exchange Online, Teams, SharePoint, and Entra ID. Manage Conditional Access policies, license assignments, and tenant security configuration.
- Networking: Support and troubleshoot a multi-building campus network including managed switches, wireless infrastructure, firewalls, and VPN. Coordinate with ISPs and resolve connectivity issues that impact operations.
- Security: Enforce endpoint protection, firewall policies, MFA, and access controls. Monitor audit logs, respond to security events, and drive improvements to overall security posture.
- Backup & Disaster Recovery: Manage backup infrastructure, test restore procedures and maintain disaster recovery documentation.
- New Systems & Software: Research, evaluate, and implement new tools, platforms, and software as business needs evolve. Assist with system migrations, upgrades, and rollouts.
- Licensing & Asset Management: Track software licensing across the organization. Ensure compliance, manage renewals, and provide recommendations on cost-effective licensing strategies.
- AI & Emerging Technology: Support the adoption and integration of AI tools and workflows as directed by IT management. Maintain a willingness to learn and apply new technologies as they are introduced.
- Documentation: Maintain clear and accurate documentation for systems, configurations, procedures, and network topology.
- Other IT and technical duties as assigned.
Educational Requirements/Degree(s)
- 3-5+ years in a systems administrator, infrastructure, or similar hands-on IT role.
Job Requirements/Knowledge and Experience
- Solid experience with windows Server (2016-2022), Active Directory, Group Policy, DNS, and DHCP.
- Working knowledge of Microsoft 365 administration including Exchange Online, Teams, Entra ID, and Conditional Access.
- Experience managing firewalls (SonicWall or similar) and understanding of network security fundamentals.
- Comfortable with enterprise networking concepts including VLANS, routing, managed switches, and wireless.
- Strong communication skills with the ability to explain technical issues to non-technical staff.
- Consistent documentation habits and attention to detail.
- Customer service mindset and the ability to work well within a high-performing team are crucial.
- Experience supporting IT in a manufacturing, industrial, or production environment.
- Familiarity with ERP systems and the teams that rely on them.
- Experience with PowerShell scripting for task automation.
- Hands-on experience with MDM platforms for managing mobile device fleets.
- Exposure to RMM, ITSM, or auditing and compliance tools.
- Experience with VoIP or Teams Calling administration.
Physical Requirements and Working Conditions
- Works in both a professional office environment and a manufacturing/production floor environment.
- Prolonged periods of sitting, standing, and walking throughout the facility.
- Regular interaction with production employees and operations personnel on the manufacturing floor.
- May be exposed to varying temperatures, moderate noise levels, dust, moving machinery, and forklift traffic while on the production floor.
- Must follow all company safety policies and wear required personal protective equipment (PPE) when entering production areas.
- Occasional bending, reaching, climbing stairs, and lifting of office materials or supplies up to 20 pounds.
- May require occasional flexibility in schedule based on business or production needs.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K Plan with Company Match
Paid Time Off
Nine (9) Paid Holidays
Flexible scheduling
Consistent Overtime
No Travel Required
On-The-Job Training
Advancement Opportunities
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee Assistance Program
Disability Insurance
Life Insurance