Get to know Thompson!

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.

What will you do as a Licensing Support Staff?

• As a Licensing Support Staff in the Foster Care department, you will provide administrative, recruitment, outreach, and data support to ensure licensing processes are organized, accurate, and moving efficiently while delivering trauma-informed, high-quality customer service to applicants, foster parents, and internal partners.
• A typical day as a Licensing Support Staff will include supporting recruitment and outreach efforts, contacting prospective applicants, assisting with orientations or events, organizing and maintaining licensing files, entering and tracking data in internal systems, responding to basic inquiries, and routing more complex matters to appropriate staff while adhering to CARE principles and organizational procedures. 
• As a Licensing Support Staff, this role is typically an individual contributor position, community-based or office-based, requiring strong organization, attention to detail, and time management. This role may be well-suited for an individual with lived experience as a foster parent, who can leverage firsthand understanding of the licensing journey to build authentic relationships, strengthen outreach, and provide empathetic, practical support while remaining accountable to systems, deadlines, and team culture.

What does this position offer?

• Starting Pay Range: $17.98 hourly
• Fantastic Full-time benefits…
• 3 weeks paid time off (PTO) first year plus 10 paid holidays!
• Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
• 401K Match
• Education Reimbursement
• Referral Bonus
• Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
• Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
• Paid time off for volunteering in the community
• Free EAP services
• Mileage Reimbursement
• iPhone and Laptop provided for eligible roles
• Multiple opportunities for growth

Minimum Qualifications/Requirements:

• High School Diploma or GED required
• Strong organization and attention to detail
• Must have a valid Driver’s License 
• Proficient in Microsoft Office Suite application software
• Must have excellent written and verbal communication skills, be highly organized, possess excellent time management skills and be a convincing/persuasive public speaker and communicator.

You’re the right fit for the Licensing Support Staff position if…

• You have a passion for helping youth & adolescents
• You enjoy knowing you’re making an IMPACT on the lives of others
• EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you

If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!

Thompson is an Equal Opportunity Employer.

Thompson participates in E-Verify and Diana Screen for Florida locations.