Assistant Store Manager - Dunkirk, NY
Description

Crosby’s is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you’ll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.


You’ll play a key role in supervising team members, maintaining high operational standards, and ensuring every customer has a great experience—every day, every time.


What You’ll Do


Customer Experience

  • Deliver prompt, friendly, and professional service to every customer 
  • Prepare fresh food and made-to-order items following Crosby’s quality and cleanliness standards 
  • Promote and assist customers with enrolling in My Crosby’s Rewards 
  • Drive sales through suggestive selling and add-on recommendations 
  • Handle customer concerns and resolve issues when the Team Leader is not present 

Store Operations

  • Help oversee daily operations to ensure efficiency and profitability 
  • Maintain store cleanliness, organization, and brand standards 
  • Support merchandising, promotions, and inventory management 
  • Ensure compliance with all food safety, tobacco, alcohol, and company regulations      
  • Communicate effectively with team members and leadership 

Team Leadership

  • Train, coach, and support store associates 
  • Assist with scheduling and maintaining proper staffing levels 
  • Provide feedback on employee performance and development 
  • Foster a positive, respectful, and team-oriented work environment 

Financial & Administrative

  • Assist with inventory control, audits, and reporting 
  • Support accurate cash handling and daily bank deposits 
  • Review timekeeping and assist with payroll processing 
  • Report discrepancies and maintain accurate records 

Safety & Maintenance

  • Help maintain a safe and secure store environment 
  • Follow proper opening/closing procedures and cash security policies 
  • Monitor equipment, cleanliness, and overall store conditions 
  • Report maintenance or safety concerns promptly

*Benefits*

  • Medical Insurance with Employer Contribution
  • Voluntary Dental Insurance
  • Life Insurance- Company Paid
  • 401K & Paid Time Off
  • Leadership Paid Training Program
  • Career growth opportunities!
  • Company Discounts
  • Significant Fuel Discounts!
  • Scholarship Opportunity and Tuition Reimbursement
  • Employee Assistance Program- Company Paid
Salary Description
$20.00/hr. and up (based on experience)