General Responsibilities 

1. Develop and implement strategies to recruit a diverse pool of volunteers and clients. 
2. Conduct outreach through community events and partnerships. 
3. Manage the onboarding process, including applications, interviews, background checks, and orientation. 
4. Design and deliver training sessions to prepare volunteers for their roles. 
5. Provide ongoing support, supervision, and recognition to volunteers. 
6. Address volunteer concerns and resolve conflicts as needed. 
7. Match volunteers with appropriate senior clients based on skills and interests. 
8. Maintain accurate volunteer records, schedules, and hours in database. 
9. Represent the agency at volunteer fairs, community events, and networking opportunities. 
10. Plan and implement volunteer appreciation events and recognition initiatives. 
11. Gather feedback from volunteers to improve the program and enhance satisfaction. 
12. Promote a positive and inclusive volunteer culture. 
13. Track and report volunteer metrics and impact to leadership and funders. 
14. Evaluate program effectiveness and recommend improvements. 
15. Ensure compliance with funder and agency policies.
16. Other duties as assigned within the guidelines of this position.

Great Employer Provided Benefits

• Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
• Medical/Dental/Vision Health Insurances
• Flexible Spending Account
• Short-term Disability Insurance
• Long-Term Disability Insurance (employee paid optional)
• Life and AD&D Insurance
• 403B Retirement Plan with employer contributions
• Employee Assistance Program (EAP)

1. High school diploma or equivalent required; Bachelor’s degree preferred.
2. Minimum of one year of experience in similar or related work preferred.
3. Prior volunteer management experience preferred.
4. Experience working with older adults or persons with disabilities preferred.
5. Ability to engage effectively with individuals and families from diverse cultural backgrounds, family systems, and socioeconomic contexts, using a strengths-based and culturally responsive approach.
6. Proficiency in Microsoft Office applications (Outlook, Word, Teams).
7. Strong verbal and written communication skills.
8. Successful background clearance and other required testing.
9. Support for the Codes of Ethics by Catholic Charities USA, NASW, and APA.
10. Valid driver’s license, reliable transportation, and proof of liability insurance.
11. Ability to work independently and efficiently manage time and resources.