Our orthodontic office is seeking a detail-oriented and organized Records Technician to join our team. This role is responsible for gathering and organizing patient diagnostic records, assisting with new patient workflows, and ensuring accurate documentation to support excellent patient care and treatment planning.  We're looking for someone who enjoys working with people, thrives in a fast-paced environment, and love being part of life-changing smile transformations. One of the best parts of this role is getting to see the excitement on a patient's face both the day they begin treatment and the day  they finally get their braces off!  

Essential Duties & Responsibilities: 

Capture high-quality orthodontic records including: Digital photos Panoramic and cephalometric radiographs iTero/digital scans Impressions for study models 

Prepare and organize patient records for doctor review and treatment consultations 

Ensure all patient information and imaging is accurately entered into practice management software 

Maintain cleanliness and organization of records areas and equipment 

Assist with patient flow and seating patients as needed Explain procedures to patients and help create a positive patient experience 

Monitor and maintain supplies needed for records appointments 

Follow all OSHA, HIPAA, and infection control protocols Assist clinical and administrative teams as needed to support office operations

Employee Benefits:  

Paid time off 

Health insurance 

Retirement plan 

Employee orthodontic benefits 

Bonus opportunities 

Paid holidays 

Qualifications:  

Must possess a current Texas Registered Dental Assistant (RDA) certification and be compliant with all state radiology requirements

Previous dental or orthodontic experience preferred, but willing to train the right candidate 

Strong attention to detail and organizational skills Comfortable using computers and digital imaging technology 

Excellent communication and customer service skills Ability to multitask in a fast-paced environment 

Positive attitude and team-oriented mindset 

Dependable attendance and punctuality required  

Preferred Skills: 

Experience with iTero scanners 

Familiarity with Dolphin practice management  

Orthodontic or dental assisting experience  

Physical Requirements: Ability to stand and move throughout the day Ability to lift and move equipment or supplies as needed Manual dexterity required for imaging and scanning procedures