Essential Functions
 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

• Operations      – Evaluates hardware/software applications for new systems. Makes      recommendations based on the Clinic’s best practices. Able to successfully      manage multiple simultaneous projects and initiatives. Prioritize requests/issues within a      timely manner and ensure escalation processes are followed. Understanding of active directory and      common security protocols. Troubleshoots      Laboratory Information System (LIS) instrument application and      connectivity issues. Oversee the      daily operation of the LIS/LIMS, ensuring seamless data flow from      physician ordering to final result release. Configure new test codes,      reference ranges, and reporting criteria. Manage the interfacing of      laboratory analyzers with the LIS to ensure accurate, automated data      capture and transmission.
• Vendor      Management – Open and manage all tickets/requests and projects with the      appropriate vendors. Communicate      issues via the vendor specifications utilizing the appropriate escalation      process. Ensure complete      documentation for any/all government entities to ensure that the clinic is      prepared for all audits/inspections.
• Project      Management – Design – Work with internal staff to determine the      requirements for changes/upgrades being requested. Work with the vendor to ensure      implementation plan is complete and accurate. Test – design a full testing plan for      any modifications/upgrades to the system. Coordinates system functionality and interface testing events. Ensure appropriate staffing needs for      testing. Coordinating outside      departments to ensure testing needs are being met. Implementation – Complete a full      implementation plan including post production testing and validation      processes. 
• Communication      – Serves as the liaison between laboratory team, system vendors, and IT team. Communicate with management any/all      updates to ensure the clinic practices are followed and teams are notified      appropriately. Communicate project      status information via both documentation and/or verbal communications to      management. Communicate all issues      that may affect clinic audits or inspections.
• Training      & Documentation – Develop and maintain Standard Operating Procedures      (SOPs) for the LIS. Train lab team on system upgrades, proper      documentation, and best practices.
• System      billing validation – Validate and maintain all modifications to ensure      appropriate billing for both the patients, payers, and ensure clinic      revenues.

Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, approximately 40 hours or more a week. This position requires being on-call and working additional hours or weekends as needed. 

Required Education and Experience
Associate’s or Bachelor’s Degree in Medical Technology, Medical Laboratory Science, Clinical Laboratory Science, Computer Science, Information Technology, or related clinical/biological science. At least 3+ years of progressive experience in laboratory information systems, clinical laboratory operations, and/or informatics & IT. Experience with laboratory information systems and electronic medical records, to include but not limited to, SCC Soft, Epic, Clinisys PowerPath, and Beaker.

Preferred Education and Experience 

Experience in a clinical laboratory setting involving the analysis of blood, tissue and body fluids utilizing automated equipment and specialized instrumentation while performing numerous complicated tests simultaneously and accurately interpreting the results. In addition, working experience with laboratory computer operations including hardware and software applications, working with lab instrumentation, and writing calculations and testing to include building rules for auto-verification. Knowledge of file building, report formats, and verification of the accurate transmission of results across all interfaces. Excellent data entry skills. Knowledge of Microsoft office including Excel and Word. Ability to build and provide reports and perform daily maintenance and troubleshooting of the laboratory information system.