Patient Care Coordinator – Berkeley & Walnut Creek (East Bay)

Join a well-established gastroenterology practice where you’ll play an important role in supporting patient care and keeping daily operations running smoothly. We’re looking for a dependable, organized team member who enjoys working with patients and collaborating with others. This role will split time between our two offices, located in Berkeley and Walnut Creek.

Responsibilities:

• Prepare and maintain patient charts and documentation
• Verify insurance and assist with prior authorizations
• Answer calls, respond to messages, and manage incoming faxes
• Schedule procedures and coordinate with surgical centers
• Review and communicate patient results using Epic EHR
• Collect co-pays and assist with account balances
• Provide occasional front desk or call center support
• Assist with additional tasks as needed
• Occasional overtime may be required

Qualifications:

• Minimum 2 years of healthcare experience
• Experience with Epic EHR required (GI experience a plus)
• Familiarity with PPO, HMO, and Medicare insurance plans
• Knowledge of HIPAA and medical terminology
• Ability to travel between Berkeley and Walnut Creek offices

Compensation & Benefits:

• Pay range: $24–$28 per hour, based on experience
• Full-time position (40 hours/week) with occasional overtime
• Comprehensive benefits package
• Opportunities for growth and development
• Supportive, team-oriented environment
• On-site parking

Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program. 

Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA. 

Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program. 

Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, 

Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships. 

Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance 

Compensation will be based on experience.