Description
It is the job of the Online Sales Counselor to prospect and deliver “sales ready” leads to the onsite sales team.
Responsibilities:
- Respond to all e-mail and phone leads immediately.
- Qualify the leads based on needs.
- Provide consistent follow-up to online prospects with the goal of setting an appointment with the Onsite Sales Agent.
- Provide information and marketing material to prospects.
- Respond to the sales line and voicemail for leads.
- Work with the prospect to determine the best community.
- Utilize lead management software.
- Manage and deliver ongoing e-mail campaigns.
- Track and report on lead activity and sales conversion ratios.
- Continually research the competition and their online activities.
- Perform both virtual and in person broker presentations representing Blue Heron offerings.
- Additional responsibilities as needed.
Requirements
- Maintain an active Nevada Real Estate license.
- Minimum of two years real estate experience. Preferably in the custom home market or new home construction.
- Marketing experience a plus.
- Customer focused and personable.
- Proven e-mail and phone communication skills.
- Knowledge of computers, search engines, and online marketing avenues.
- Sales contact management database experience.
- Solid organizational, planning, and management skills.
- Self-directed and able to maintain focus while working in an unstructured environment with nominal supervision.
- Motivated by commission.
- Ability to manage 150-250 leads per month.