HALO is seeking a highly motivated and technically skilled Director of Financial Operations, responsible for leading and optimizing core transactional and risk-focused financial functions, including Credit and Risk Mitigation, Accounts Payable, and Cash Posting. 

This role provides strategic oversight while ensuring strong operational controls, accurate financial processing, and effective cash and credit management. The Director serves as the overall operational leader and partners closely with Financial Operations, Finance Leadership, Treasury, Accounting, Sales, and external partners to support liquidity, minimize risk, and scale processes in alignment with business growth.

Key Responsibilities

Credit and Risk Mitigation Oversight

Lead the organization’s credit strategy and risk mitigation framework to balance revenue growth with financial protection. Establish and enforce credit policies, approval authorities, and risk thresholds. Oversee customer credit reviews, exposure monitoring, collections strategy, dispute resolution escalation, and bad debt management. Partner with Sales and Legal on contract terms, collateral, guarantees, and recovery actions. Monitor credit metrics and proactively address emerging risk trends.

Accounts Payable Leadership

Direct all accounts payable operations, ensuring timely and accurate processing of invoices, payments, and vendor inquiries. Maintain strong internal controls to support audit and compliance requirements. Drive continuous improvement in AP workflows, automation, and vendor self-service solutions. Manage vendor relationships, resolve escalated issues, and collaborate with Procurement on payment terms and spend optimization.

Cash Posting and Application

Oversee the cash posting team to ensure accurate, timely application of customer payments across multiple payment channels. Ensure proper reconciliation of bank activity, unapplied cash, short pays, overpayments, and deductions. Partner with Treasury and Accounting to support daily cash positioning, month-end close, and accurate reporting of cash receipts.

Leadership and Team Development

Build, coach, and retain high-performing teams across Credit, AP, and Cash Posting. Establish clear performance expectations, accountability frameworks, and development plans. Promote a culture of operational excellence, collaboration, and continuous improvement.

Financial Controls and Process Excellence

Ensure strong governance, documentation, and segregation of duties across all operational finance processes. Support internal and external audits and implement corrective actions as needed. Lead initiatives to improve scalability, automation, and data quality across financial operations.

Reporting and Stakeholder Partnership

Provide regular reporting and insights on credit exposure, DSO, delinquency, cash application accuracy, AP cycle times, and vendor performance. Act as a trusted advisor to senior leadership by translating operational data into actionable financial insights. Partner with IT and Finance Systems teams on ERP enhancements and optimization.

• Bachelor’s degree in Finance and or Business Operations, Accounting, Business Administration, or a related field required
• Ten or more years of progressive experience in financial operations, with direct leadership experience across credit, accounts payable, and cash application functions.
• Strong knowledge of credit risk management, receivables and payables processes, internal controls, and financial systems.
• Demonstrated ability to lead large teams, manage complexity, and drive process improvement at scale.
• Experience partnering cross-functionally with Sales, Treasury, Accounting, Legal, and external vendors.
• Advanced analytical, communication, and change leadership skills.

Compensation: The estimated base salary range for this position is between $110,000 and $150,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
• Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.