Bilingual Kiosk Manager Fresco Supermarket- Wireless Retail

Blue Fig USA, an authorized independent retailer of Cricket Wireless with corporate headquarters in Orlando, FL, is seeking enthusiastic and customer-focused Sales Associates to join our dynamic team. With over 90 locations across Florida, we are committed to delivering a premium customer experience and ensuring that every customer receives exceptional service and tailored wireless solutions. If you are passionate about technology, enjoy helping others, and thrive in a fast-paced retail environment, we invite you to join our dedicated team.

Key Responsibilities:

- Greet and assist customers in a friendly and professional manner

- Understand customer needs and recommend suitable wireless products and services

- Demonstrate and explain device features, plans, and promotions

- Process sales transactions accurately and efficiently

- Maintain knowledge of current products, services, and industry trends

- Ensure the sales floor is organized, clean, and well-stocked

- Uphold company standards for customer service and store appearance

- Collaborate with team members to achieve sales goals and deliver a consistent customer experience

Skills and Qualifications:

- Previous retail or customer service experience preferred

- Strong communication and interpersonal skills

- Passion for technology and wireless products

- Ability to learn quickly and adapt to new information

- Positive attitude and a team-oriented mindset

- Basic computer skills and familiarity with point-of-sale systems

- High school diploma or equivalent required

At Blue Fig USA, we foster a culture of growth, learning, and excellence. Our team members are valued for their contributions and are provided with opportunities for professional development. Join us and be part of a company dedicated to delivering an exceptional customer experience every time.

EDUCATION and/ or EXPERIENCE:

• High school diploma or equivalent, college degree preferred.
• Retail sales management or customer service management experience.
• Proven leadership skills.
• Demonstrated ability to meet/ exceed sales quotas.

KNOWLEDGE, SKILLS, & ABILITIES:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.

• Positive, can-do attitude, highly motivated, results-driven personality.
• Excellent customer service skills and the ability to understand and implement our sales process.
• Ability to function independently as well as be a team player.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to complete sales tasks and meet quotas.
• Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

DESIRED SKILLS:

• Experience in prepaid wireless sales management.
• Retail sales management or customer service management experience.
• Bilingual / English & Spanish proficiency.

SALARY/ BENEFITS:

• Base Salary Range $15.00 hourly + Monthly Sales Bonus Eligible.
• Base + Commission (Hourly Pay and Commission Paid Weekly)
• Medical, Dental, Vision & Supplemental Insurance Benefits are eligible after 60 days

JOB TYPE:

• Full-Time
• Hourly - Non-Exempt

ENVIRONMENT & PHYSICAL DEMANDS:

The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.

• Ability to occasionally lift 10 to 25 pounds.
• Constant walking and standing; frequent bending, stooping, and reaching.