JOB SUMMARY

Responsible for direction of the Plant Operations Department. Responsible for maintaining a comfortable physical environment for patients, personnel, medical staff, and the public in accordance with hospital policy, procedures, and regulatory requirements. Responsible for a preventative and corrective plant operations program to ensure efficient and uninterrupted operation of the entire physical plant and all related operating equipment within the facility. Responsible for the supervision of operation and maintenance of multiple buildings and structures. Maintains performance improvement activities within the department and participates in CQI activities. Assists in formulating budget, cost control and analysis, and Human Resource activities.

STANDARDS OF BEHAVIOR

William Newton Hospital’s Standards of Behavior allow a mechanism for holding each employee accountable and encourages us to "raise the bar". 

All employees are expected to familiarize themselves with the Standards and practice them daily.

i - Integrity

We act with unwavering moral principle,

transparency, and sincerity in every

interaction.

P - Patient-Centered

We meet patients where they are, ensuring

the are active participants in their care

journey. We prioritize the patient's physical

and emotional well-being over all else.

A - Accountability

We own our actions. We set clear

expectations and hold all team members to

the same high standards.

C - Compassion

We treat every patient, family member, and

colleague with kindness, empathy, and

dignity.

E - Excellence

We approach every task, large or small, with

enthusiasm. We continually pursue mastery

and best practices in our field.

DUTIES AND RESPONSIBILITIES

· Develops and administers programs to maintain buildings, grounds, and equipment in accordance with state regulations and administrative guidelines.

· Consults with Administration regarding proposed additions and changes in the physical plant structure and/or electrical, heating, oxygen, and/or refrigeration systems.

· Administers effectively a preventative maintenance program to facilitate uninterrupted service to patients and to assure conditions of employment for employees.

· Serves as a liaison between Hospital Administration and contractors, engineers, and equipment suppliers.

· Assists and actively participates in directing safety, fire control, and civil defense programs as assigned.

· Oversees the Emergency Preparedness (EP)/Safety Programs, including development, implementation, and ongoing monitoring of the Hospital's emergency preparedness plans, safety policies, and regulatory compliance activities; ensures staff training and participation in drills and exercises as required by applicable regulations.

· Oversees the contracted/outsourced security program, serving as the primary liaison to the security vendor; monitors contract performance and service delivery, reviews incident reports, ensures security personnel adhere to Hospital policies and procedures, and escalates concerns to Administration as appropriate.

· Oversees the maintenance of building, grounds, and equipment, including functions of carpentry, painting, plumbing, electrical work, air conditioning, gardening, furniture repair, welding, and other responsibilities as assigned.

· Ensures that the Hospital's interior is painted attractively and in good repair; provides input into keeping patient rooms attractive and modern, as required.

· Monitors the daily use of safety devices by all staff members to maintain safe working conditions; ensures that staff members always wear the prescribed safety equipment appropriate to the task (goggles, gloves, hard hats, etc.).

· Develops and maintains the Department budget.

· Develops record keeping systems, repair and maintenance schedules, charge schedules, and other forms used by the Department.

· Ensures that the Department's staff members know how to respond to fires; functions as the Hospital's fire safety chief.

· Regularly evaluates the performance of the Department as reflected in the physical condition of the facility.

· Develops Department staff via ongoing in-service education, on-the-job training, evaluations, and open monthly Departmental meetings.

· Collaborates with engineers, architects, Administration, and Department Directors to determine specifications for projects.

· Involves Infection Control in all projects to remain current with all CMS guidelines.

· Develops Department staffing schedules and rotations.

· Directs and participates in the human resources management function for the Department by coordinating the selection, promotion, orientation, and performance appraisal processes.

PROFESSIONAL REQUIREMENTS

· Adheres to dress code standards; appearance is neat and clean.

· Completes annual educational requirements.

· Maintains regulatory requirements, including all state, federal, and CMS regulations.

· Wears identification while on duty; uses computerized punch time system correctly.

· Attends committee, CQI, safety, and management meetings, as appropriate.

· Actively participates in the Department's Continuous Quality Improvement (CQI) activities.

· Communicates the mission, vision, core values, ethics, and goals of the hospital, as well as the mission statement of the Department.

· Maintains and ensures patient confidentiality at all times.

· Reports to work on time and as scheduled; completes work within designated time.

· Performs department in-services; completes and returns in a timely fashion.

· Works at maintaining a good rapport and a cooperative working relationship with physicians, departments, and staff.

· Represents the organization in a positive and professional manner.

· Ensures compliance with policies and procedures regarding department operations, fire, safety, and infection control.

· Effectively and consistently communicates administrative directives to personnel and encourages interactive departmental meetings and discussion.

· Complies with all organizational policies regarding ethical business practices.

· Resolves personnel concerns at the departmental level, utilizing the grievance process as required.

· Complies with Standards of Performance and Code of Conduct.

REGULATORY REQUIREMENTS

· Bachelor's Degree in a construction-related field is preferred; in lieu of degree, 5 years of trade experience (e.g., electrical, plumbing, HVAC, general contracting, or construction).

· Previous experience as supervisor of plant services, including experience in disaster planning and fire regulations, is preferred.

· Knowledge of bookkeeping and accounting procedures.

· Ability to set priorities, especially in matters of safety.

SKILLS

· Basic computer knowledge.

· Organizational skills.

WORKING CONDITIONS

May be exposed to infectious and contagious diseases; exposed to hazardous cleaning agents, body fluids, and waste; occasional exposure to unpleasant patient or unit elements. Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly. These are baseline requirements for adequate performance of this job. Employees may be required to exceed these levels. Job duties are based on an average 8-hour shift.