Shift: Day Shift, weekend required. 

A FULL HOUSE OF TOTAL REWARDS

• Competitive Pay: Starting salary range of $20.86/hr. - $21.90/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

PURPOSE

To provide guests with professional, courteous service in regard to the sale of cigars and cigar accessories and to provide helpful information about the cigar lounge and cigar smoking.

SUPERVISORY SCOPE

• None

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assist all guests, whether in person or by telephone, with any questions or purchase they may have.
• Practice Superior Guest Service at all times.
• Use proper cash handling procedures when accepting cash, charge cards, checks, gift certificates or comp slips as payment for purchases.
• Account for the overall accuracy of the daily paperwork including deposits, variances and shift reports.
• Maintain the overall general appearance of the humidor and point of sale area.
• Make certain that all inventory levels on display products are maximized.
• Rotate stock on a regular basis to ensure product quality and freshness.
• Obtain and maintain a high level of knowledge regarding cigar products and service techniques.
• Basic beverage service as assigned.
• Other duties and responsibilities as assigned.

Education and Experience:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Six (6) months Cash Register and Retail Customer Service experience.
• Three (3) months Sales experience in Beverage, Food, and Tobacco.

Skills and Abilities:

• A passion for Guest Service, enjoy Problem Resolution, and working in a fast paced environment.
• Tobacco product knowledge and or experience with fine tobacco retailing.

PREFERRED

Skills and Abilities:

• Basic knowledge of Sprits, Wine, and Beer products.

Snoqualmie Casino & Hotel exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.