Service Dispatcher-HVAC, Plumbing & Electrical
Job Type
Full-time
Description


We're Hiring!


One Hour Heating & Air Conditioning is growing and looking for a highly organized Service Dispatcher to support our HVAC, Plumbing, and Electrical teams. If you enjoy helping customers, coordinating schedules, and keeping operations running smoothly in a fast-paced environment, we'd love to hear from you.


What you'll do

  • Schedule and dispatch service technicians
  • Answer incoming customer calls and provide exceptional customer service
  • Coordinate appointments, follow-up visits, and technician schedules
  • Communicate with customers regarding appointment status and service updates
  • Maintain accurate customer records and job information in ServiceTitan
  • Support technicians with scheduling, routing, and job completion
  • Help resolve customer concerns professionally and efficiently
Requirements
  • 1+ year of dispatching, scheduling, or customer service experience 
  • ServiceTitan experience strongly preferred
  • HVAC, Plumbing, Electrical, or Home Services experience preferred
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced environment
  • Positive attitude and customer-first mindset

Why Join One Hour?

  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Employee & Family Discounts
  • Paid Training
  • Career Growth Opportunities
  • Supportive Team Environment

Join a company that invests in its people! One Hour Heating & Air Conditioning offers paid training, career growth opportunities, and a supportive team environment. If you're organized, customer-focused, and ready to build a long-term career in the home services industry, apply today!