CDL Driver
Norfolk, VA Resident Services
Job Type
Full-time, Part-time
Description

Harbor’s Edge is a premier 5-star Continuing Care Retirement Community (CCRC) located on the Elizabeth River in Norfolk, Virginia. Our community offers a full continuum of care, including Independent Living, Assisted Living, Memory Support, and Skilled Nursing services.


Recognized by U.S. News & World Report as a 2025 Best Senior Living Community, Harbor’s Edge has earned top honors for Activities & Enrichment, Feels Like Home, and Food & Dining, reflecting our commitment to exceptional resident experiences and quality care.


We are looking to hire qualified part- and full-time CDL drivers to join our team. The ideal candidate will have prior experience working in senior living settings, such as long-term care, assisted living, or memory care, and a strong dedication to supporting and serving older adults.


KEY RESPONSIBILITIES:

  • Safely transport residents to scheduled activities, medical appointments, and community outings in a timely and courteous manner.
  • Operate CDL vehicles in compliance with all federal, state, and company safety regulations. 
  • Perform pre-trip and post-trip inspections and promptly report any maintenance or safety concerns.
  • Coordinate daily transportation schedules with Resident Life, Life Enrichment, and Nursing staff, ensuring accurate communication of resident needs and trip details.
  • Assist residents with boarding, exiting, and securing mobility devices such as wheelchairs and walkers using approved safety equipment and procedures.
  • Ensure resident safety and comfort throughout transport, including monitoring passengers during trips.
  • Respond appropriately to emergencies or medical situations and follow established community protocols.
  • Provide respectful, compassionate service to residents across independent living, assisted living, skilled nursing, and memory care levels.
  • Maintain clean, sanitary, and well-maintained vehicles, including disinfecting high-touch surfaces and ensuring passenger comfort.
  • Monitor vehicle condition (fuel, tires, brakes, lights, and safety equipment) and coordinate repairs with maintenance staff.
  • Follow infection control and safety procedures appropriate for a senior living/healthcare environment.
  • Maintain clear communication with staff regarding schedules, delays, incidents, and resident needs.
  • Support additional resident services or transportation-related tasks as assigned and coordinate across departments within the CCRC.
Requirements

REQUIREMENTS:

  • High school diploma or GED required.
  • Minimum of two (2) years of experience working with older adults and individuals with dementia; experience in a Continuing Care Retirement Community (CCRC) preferred.
  • Valid Virginia Commercial Driver’s License (CDL) Class C with Passenger (P) endorsement for 16 - 24 passengers, or Class B for larger vehicles, with at least two (2) years of safe driving experience and a clean driving record.
  • Must hold or be eligible to obtain a valid Medical Examiner’s Certificate.
  • Strong commitment to resident safety and adherence to all applicable traffic laws, regulations, and community protocols.
  • Excellent communication, organization, multitasking, and independent decision-making skills.
  • Basic computer proficiency; experience with electronic scheduling systems preferred.
  • Compassionate, patient, and professional demeanor with a focus on positive resident and family relations.
  • Ability to safely assist residents, including lifting up to 50 lbs and performing physical tasks such as standing, walking, bending, reaching, pushing/pulling, and climbing stairs.
  • Adequate vision, hearing, and sensory abilities to ensure safe vehicle operation and resident safety.
  • Ability to safely operate organization vehicles and related equipment in a senior living environment.

Comprehensive benefit package includes:

  • Medical/Dental/Vision Insurance
  • Paid Time Off + Six Paid Holidays
  • Employee Assistance Program (EAP)
  • Employer Paid - Basic Life & AD&D Insurance
  • Employer Paid - Short-term and Long-term Insurance
  • 403(b) Retirement Savings Plan w/ Employer Contribution
  • College Tuition Reimbursement
  • Employer Paid - Certification Training
  • Legal Resources & Identity Protection Plan

*Benefit offerings vary according to employment status.

EEO/D/V

Salary Description
$18-$23/hourly