The Coordinator, Social Services assists patients and potential patients in the senior community with issues regarding social benefits that have an impact with healthcare.  

• Accept all inquiry calls and follow up on the same. 
•  Send out information packets and conduct in house tours.
•  Assist residents when they need information regarding their insurance.
•  Take residents to social security office or bank.
• Ability to effectively present information to residents and their families.
• Ability to solve practical problems and deal with a variety of situations. 
• Assists with day-to-day social services coordination, prepares patient and non-patient applications for benefits and/or programs by collecting, analyzing, and assisting in application submissions to various senior services within the regional area.
•  Updates and maintains senior application status and renewals; verifies applicant’s information.
•  Assists and attends key community meetings and events to further educate the community Senior Social Services programs
• Complete all new admission paperwork with new residents and their families.
• Review monthly rent statements to insure that the yearly increases have been entered and appear on the statement.
• Send letters out to residents and or family members regarding the upcoming rent increase, document in their file with signed copy.
• Promotes positive employee engagement, teamwork, and mutual respect and safety work practices. 
• Maintain mandatory skill updates
• Comply with all policies, local, state and federal laws and regulations
•  Update and maintain any and all resident information in their file and in the system. 
• Perform other duties as assigned 

• High School Diploma or General Equivalency Diploma (GED)  
• 2-3 years of experience in a social services healthcare setting position preferred
• CPR Certification
• Valid state of Florida Driver’s license
• Must have knowledge of computer office/clinical software
• Must be able to read, write and understand the English language