Essential Duties and Responsibilities:
Front Desk:
Answer incoming telephone calls
Check-in/out patients & verify insurance for clean claim
Process payments/copays
Print out daily batches & give to manager
Print our daily faxes and scan into patients’ charts
Confirm patient appointments
Communicate with Manager on issues, updates, schedule changes
Successfully complete EPIC training
Medical Assistant:
Scheduling/Rescheduling Appointments
Taking vitals and rooming patients
Preparing patient for exams and/or procedures Insurance
Authorizations and Referral Entry
Scheduling/Rescheduling Appointments
Maintaining medical supplies and inventory for rooms
Data entry into Electronic Health Record (EPIC)
Successfully complete EPIC training
Strongly Preferred Qualifications:
Must be MA Certified
Experience as a Scribe
Medical terminology
Excellent verbal, written and computer skills
Electronic Health Record (EPIC)
Education and/or Work Experience Requirements:
· Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
· Excellent computer proficiency (MS Office – Word, Excel and Outlook)
· Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
· Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
· 2 years’ experience in the medical field desired
· High school diploma or GED required
Physical Requirements:
· Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards