JOB TITLE: Packout Shipping Supervisor

DEPARTMENT: Packout  

REPORTS TO: Packout Operations Manager 

FLSA STATUS: Exempt

Bay Cities, an Employee Owned Company, is the leading creative packaging and display partner to brand marketers, retailers and e-commerce. Our passion, experience, technology and consumer insights move product and drive sales.

Our Mission

Our Passion Powers Your Product

Our Values

Creativity: Our ideas create Client success.

Passion: We have heart with a Customer Service attitude.

Integrity: We honor our business & planet with sustainable practices.

Responsible: We own it!

Safe: Our safe work habits protect us all.

Fun: We take our work seriously- not ourselves

SUMMARY

The Packout Shipping Supervisor leads the daily activities of the shipping departments operating in multiple locations (Santa Fe Springs, and for now, Pico Rivera). The role provides leadership, direction and motivation to the team to successfully and effectively accomplish operational goals and ensure optimum performance. The position oversees most day to day operations of the shipping group.

JOB FUNCTION/PURPOSE

• Oversees outgoing shipping activities to ensure accuracy, completeness and conditions of shipments.
• Prepares and coordinates work schedules and expedites workflow.
• Coordinates shipping priorities, work assignments and shipping methods required to meet shipping schedules.
• Works with Operations manager to arrange transportation that optimizes service and cost.
• Directs movement of shipments to appropriate work areas.
• Ensures shipping areas are always organized and clean, meeting all compliance factors for Internal SOPs as well as the standards for the FDA, AIB, CDPH and any other appropriate certifying body.
• Compiles and maintains applicable metrics as required.
• Verifies shipping order or requisition to determine items to be moved, gathered or shipped.
• Records amounts of materials or items distributed via appropriate computer programs.
• Ensures the inputs of data into shipping schedule.
• Trains personnel to achieve department objectives in quality and productivity.
• Works with Operations manager to develop, implement, and maintain effective processes.
• Performs root cause analysis on shipping errors and leads efforts to improve quality.
• Conducts meetings with assigned staff to communicate company policy, process changes, workloads, safety topics.
• Maintains acceptable production and quality levels to ensure the performance metrics of the business are met.
• Participates in scheduled reviews of appropriate personnel. Documents corrective action.
• Uses software to track, check, prioritize and route orders.
• Ensures accurate loading of goods into trailers and containers.
• Participates in end of month inventory. 
• Performs other duties as assigned/necessary, as determined by Operations Manager.

EDUCATION, EXPERIENCE & COMPETENCIES

• Minimum of 8 years of successful shipping experience, as a leader, in a manufacturing environment, a warehouse/shipping department, and/or working in operations.
• Clear and concise communicator.
• Ability to work in fast-paced, deadline-oriented environment.
• Strong analytical, communication, reporting and computer skills.
• Ability to proactively demonstrate sound judgement and safety management practices.
• Superior attention to detail and ability to multi-task efficiently under pressure.
• Flexible, dependable, able to follow directions and possess a positive attitude.
• Desire to provide exceptional customer service internally and externally.
• Ability to handle confidential information and records.
• Working knowledge of RF processes uses RF scanning equipment.
• Dangerous goods shipments & hazardous shipment training a plus.
• Effective interpersonal skills, problem solving skills and ability to coach and mentor a team.
• Strong math skills in all units of measure, using whole numbers, common fractions, and decimals.

Core Competencies

• High ethical standards. Models and supports organization’s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals. Sets an example for others to follow. Does the right thing.
• Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat; fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved.
• Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he/she does. Builds strong, positive relationships with all stakeholders.
• Acts as an owner of the business and instills that same attitude and level of action in others. Is proactive in taking responsibility for all outcomes/results and avoids ‘pointing fingers’. Helps to create and maintain a strong feeling of belonging in the immediate and overall team.
• Regularly involves others in decisions that affect their job or work environment. Demonstrates co-operation and trust with colleagues and teams across organizational boundaries. Participates as a team player and establishes strong working relationships to deliver positive results.
• Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation. Uses time effectively, prioritizes and organizes work flow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.
• Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes.
• Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external. Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment. 

OTHER

• US Persons Only (US citizens, lawful permanent residents, refugee or asylee – all require proper identification and documentation).
• Minimal local travel required.
• Physical and Environmental Requirements: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and color vision.
• Work environment includes front-office and manufacturing. The noise level in the work environment is usually moderate.
• Pre-Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment.