Job Title: Shipper Department: Shipping

Reports to: Production Team Lead FLSA Status: Non-exempt

Shipper

Join Our Team

We are seeking a detail-oriented, safety-minded Shipper who takes pride in accuracy, organization, and delivering an exceptional customer experience. In this role, you will play a critical part in ensuring products are prepared, packaged, documented, and shipped correctly to customers across the United States and around the world.

The ideal candidate has experience in domestic and international shipping, hazardous materials handling, DOT regulations, and shipping documentation. If you thrive in a fast-paced environment, enjoy problem-solving, and value teamwork and compliance, we'd love to hear from you.

What You'll Do

Shipping & Order Fulfillment

• Accurately pick, stage, and verify customer orders using packing slips, pick lists, and ERP systems.
• Fill, package, seal, label, and prepare products according to customer specifications and company standards.
• Verify product weights, quantities, lot numbers, and labeling to ensure order accuracy.
• Identify and report damaged or non-conforming materials and collaborate with the Team Lead and Shipping Coordinator on corrective actions.
• Prepare and ship both domestic and international orders, including hazardous and non-hazardous materials.
• Create and process shipping documentation, including Bills of Lading (BOLs), packing lists, commercial invoices, and shipping labels.
• Coordinate pickups and deliveries with freight carriers, including LTL, FTL, parcel services, and international freight forwarders.
• Ensure all shipments meet applicable regulatory requirements and customer expectations.

Hazardous Materials & Regulatory Compliance

• Package, mark, and label hazardous materials in compliance with DOT (49 CFR), IATA, and IMDG regulations.
• Maintain current knowledge of hazardous goods classifications, Safety Data Sheets (SDS), and packaging requirements.
• Prepare and review required regulatory documentation, including shipper declarations and emergency response information.
• Conduct pre-shipment inspections to ensure proper packaging, sealing, marking, and labeling of regulated materials.
• Support a strong culture of safety and compliance throughout shipping operations.

Inventory & Warehouse Support

• Assist with inventory management activities, including cycle counts and stock replenishment.
• Verify inventory accuracy during picking, filling, and shipping processes.
• Maintain a clean, organized, and inspection-ready warehouse environment while supporting SQF requirements.
• Assist with receiving, unloading, inspecting, and staging incoming materials as needed.
• Monitor and maintain adequate inventory levels of shipping supplies and packaging materials.

Documentation & Systems

• Accurately enter shipment information into ERP systems and carrier platforms such as FedEx, UPS, DHL, and freight management systems.
• Maintain shipping records, compliance documentation, shipment logs, and carrier performance data.
• Prepare customs and export documentation to support international shipments.
• Generate and provide customer-specific documentation using preferred communication methods.

Collaboration & Customer Order Accuracy

• Perform thorough quality checks to ensure every order ships correctly and on time.
• Work closely with Sales, Shipping, and Warehouse teams to resolve order discrepancies and clarify shipment requirements.
• Communicate proactively regarding fulfillment challenges, shipping delays, and documentation concerns.
• Contribute to a positive, team-oriented environment focused on operational excellence and customer satisfaction.

What We're Looking For

• Strong attention to detail and commitment to accuracy.
• Knowledge of domestic and international shipping practices.
• Experience with hazardous materials shipping regulations (DOT, IATA, and/or IMDG preferred).
• Familiarity with Bills of Lading, commercial invoices, customs documents, and shipping systems.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Commitment to workplace safety, compliance, and continuous improvement.

Equal Opportunity Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualifications:

Education: High school diploma or general education degree (GED).  

Experience: 1 + years of related experience and/or training, or equivalent combination of education and experience. Previous experience in manufacturing and/or food grade facility preferred.

Certifications: Ability to become forklift certified. Must successfully complete General Awareness Haz Mat training within the first 90 days of employment. Additional Air & Ocean HazMat training must be completed within the company-specified time frame. 

Functional Skills: Ability to add, subtract, multiply and divide using whole numbers, fractions, and decimals. Basic understanding of percentages. Ability to recognize and follow alpha and numeric sequences. Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization is sometimes limited. Ability to interpret instructions furnished in written or oral form.

Technology Aptitude/Skills: Basic knowledge of computer and keyboard functions. Working knowledge of manufacturing, inventory control and order processing software.

Language Skills: Ability to communicate and receive information in both verbal and written formats. Ability to give and receive feedback in a professional manner. Ability to read and understand documents such as shop order tickets, safety rules, memos, Standard Operating Procedures (SOP’s) and Safety Data Sheets (SDS).

Leadership/Behavior Skills: Self-motivated to stay focused on quality and output goals; strong work ethic and values, sound judgement, dependable, focused on the customer and processes; high level of accuracy and attention to detail with the flexibility to move to priorities throughout the operation areas, following all Safety requirements.

Culture Match Behaviors: Enjoys and thrives in a fast-paced, high-growth environment, with a huge drive to create an impact while also being an effective listener, respectful problem-solver and a collaborative continuous learning team member.

Physical and Sensory Demands / Environmental Conditions / Equipment Used:

• Ability to lift/move up to 70 pounds regularly during each shift and frequently move 400+ pound barrels and totes with assistance regularly throughout a shift with the assistance of equipment.
• This role routinely uses standard office equipment such as computers, phones, electronic devices, photocopiers, filing systems/cabinets and fax machines.
• This role frequently uses basic hand tools and other equipment to operate and/or perform maintenance and/or repairs on equipment.
• This role routinely operates heavy equipment, machinery, or general facility equipment. 
• Ability to sit and operate motorized equipment frequently, including forklifts.
• Ability to use hands and fingers reach, grip, grasp, twist and to operate hand tools/equipment and machinery frequently.
• Ability to operate keyboard and view computer screen occasionally.
• Ability to write ideas/information in a logical flow occasionally.
• Cognitive and reasoning ability to read, review and interpret work orders or processes on a frequent basis. 
• Ability to read and respond due to nature of the work on a frequent basis.
• Ability to talk and communicate with others via phone, in-person, and/or computer frequently.
• Ability to listen to others, solve problems, and respond frequently.
• Ability to stand, sit, walk, climb, bend, stoop, kneel, crouch, reach, squat, twist, push, pull, and carry items frequently.
• Ability to use vision on a daily/frequent basis for close, distant, peripheral, depth and color recognition, with the ability to adjust focus.
• Ability to handle raw materials, including essential oils, flavor/fragrance components and chemicals daily, including flammable, hazardous and explosive materials. 
• Ability to work in a manufacturing environment with fluctuating temperatures and noise levels.
• The employee is required to wear suitable Personal Protective Equipment such as safety glasses, hair/beard nets and steel toed shoes, as required. Ability to wear a respirator, when needed.
• Employees may work the 1st, 2nd or 3rd shift, generally Monday through Friday, but weekly hours and number of days per week may vary. Overtime is sometimes necessary to ensure business and customer needs are met.