Clinical Services Manager, Alameda County
Job Type
Full-time
Description

AGENCY OVERVIEW


Since our founding in 1895 in Marin County as an orphanage – and through subsequent years as Sunny Hills Services – Side by Side has been at the forefront of best practices in child welfare, working with the most vulnerable youth in our community. Today, Side by Side operates in four counties – Marin, Alameda, Sonoma, and Napa – across the Bay Area, reaching nearly 2,000 children, young adults, and family members per year with much-needed services related to behavioral and mental health, early intervention in schools, LGBTQIA+ support, transitional housing for foster youth, and special education. 


Side By Side places high value on individuals with a passion for helping underserved youth and families in a collaborative and inclusive work culture. We strive to work together to create a trauma-informed workplace where we walk the walk of diversity, equity, inclusion, and belonging principles. 

 

COMPENSATION

This position has a salary range of $103,000 to $118,000 depending on years of clinical experience and bilingual (English/Spanish) language skills.


BENEFITS INFORMATION

  • 3 weeks of paid vacation for F/T employees increasing to 4 weeks of vacation after 2 years of service
  • 2 weeks of sick leave for F/T employees with 2 additional sick days for direct service staff and 4 additional for school staff
  • 10 paid holidays per year and 1 Self-Care Anniversary Day each year
  • 99% employer-paid Medical for F/T employees including platinum level Kaiser Permanente insurance, Sutter Health or Anthem options
  • Dental and Vision Insurance
  • Long Term Disability insurance up to $9,000 per month, plus $50,000 Life and AD&D insurance. Employees also have the option to purchase additional life insurance at their own cost.
  • 403b Retirement Plan with agency match after one year of employment
  • Professional development and other learning opportunities including unlimited access to over 1,000 behavioral health courses online. Side By Side is a Public Service Loan Forgiveness certified employer
  • FREE Employee Assistance Program including up to 10 complimentary personal counseling sessions per problem, per year for staff and dependents
  • Employee recognition program with $500 bonus awards
  • Employee referral bonus of up to $1,000
  • Pet Insurance

JOB SUMMARY


The Clinical Supervisor is responsible for service integration and quality of clinical services delivered by the Clinicians. Duties include oversight of the implementation of quality, comprehensive, individualized, strengths-based, and culturally competent treatment in the community and school in keeping with the agency philosophy. The Clinical Supervisor will also provide coverage as needed when one of their supervisees is out. Duties will include attending Leadership forum, North Bay Clinical leadership meetings, Line of Sight meetings, county level meetings and other pertinent meetings related to the role. 


PROGRAM DESCRIPTIONS


Community Counseling

From short term, intensive crisis intervention to longer term case management and family support, Community Counseling clinical services are individualized and include home, office, and community-based support. Informed by a holistic understanding of the young person’s history and strengths, Community Counseling supports the development of coping skills and strategies to help the family function more effectively and the young person attain stability and a sense of personal agency.


Our Space

Our Space is a vibrant safe space for LGBTQIA+ youth ages 13-24 in Alameda County. For many young people who identify as lesbian, gay, bisexual, transgender, queer, and/or questioning, it can feel like no place is safe. LGBTQIA+ young people experience significantly higher rates of harassment and abuse – as well as poverty, homelessness, and involvement in the child welfare and juvenile justice systems – than their straight peers. Our Space provides that much-needed safe harbor where LGBTQIA+ youth can express their authentic selves and feel seen, accepted, and celebrated.


Real Alternatives

Real Alternatives offers a continuum of transitional housing opportunities for current and former foster youth and/or those on probation ages 18 to 24. We provide an apartment for youth to call home and often support especially vulnerable populations, including commercially sexually exploited youth, parenting and pregnant youth, and LGBTQIA+-identified youth.


ESSENTIAL DUTIES / RESPONSIBILITIES / EXPECTATIONS

  • Provide and document group and individualized supervised hours for licensure and clinical oversight
  • Responsible for assuring timely submission of Medi-Cal and School based billing co-signatures
  • Review and approve Treatment Plans, assessments and other reports by all supervisees, this includes CANS/PSC and other relevant documents around clinical care.
  • Support, guide and oversee The Joint Commission compliance standards and alignment with agency policies, practices and procedures. 
  • Ensure culturally sensitive and relevant treatment
  • The Clinical Supervisor actively supports and implements a strength-based, culturally competent, client-centered approach to working with Clinicians 
  • Review and approve treatment plans, assessments, and other reports by all supervisees.
  • Participating in external and in-services trainings relevant to the program services.
  • Participate in leadership meetings and leadership activities throughout the region and agency.
  • Provide on-call support after hours for the clinical team
  • Provide supervision coverage across the agency as needed. 
  • Other responsibilities as needed by Side by Side 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position.


AGENCY-WIDE CORE COMPETENCIES


Ethical Conduct. Understands and adheres to the Agency’s Code of Conduct, demonstrates a high level of integrity in all internal and external activities and complies with the Employee Handbook and all other Agency policies, practices and procedures. Must maintain strict confidentiality related to client, staff and other Agency information

Communication. Able to inform verbally and in writing, with clarity and good effect and to understand clearly and quickly when instructions or orders are received. Includes judgment about what information is important and what is not, and what should be communicated, how, to whom and when. 

Judgment. Able to make decisions in a timely fashion that are sound, accurate and supported by the reasoning and inclusion of appropriate people. Includes the ability to recognize, address and propose solutions to problems that arise. 


POSITION SPECIFIC COMPETENCIES

Agency Services Principles

  • Knowledge and experience with therapeutic modalities suitable for youth and their families
  • Knowledge of the child welfare system and behavioral health fields
  • Knowledge of clinical evidence-based practices

Team Building

  • Attend and participate in all required agency supervisions, meetings and trainings

Action Oriented

  • Commitment to effectiveness, prioritizing, efficiency and follow-through
Requirements

QUALIFICATIONS

  • Must have either LCSW, LMFT or LPCC license for a minimum of five years and be able to provide BBS supervision.
  • A valid California driver's license, dependable personal automobile for use on the job, insurable by SBS’s insurance policy based on DMV record and personal vehicle insurance.
  • Minimum of 2 + years’ experience as a Clinical Supervisor required.
  • Experience providing direct services work, at different levels of service, such as specialty mental health or other county level behavioral services preferred.
  • Bilingual/Bicultural preferred.
  • Fulfillment of TB clearance, fingerprinting and state clearance, and any other mandatory state/federal requirements.

PHYSICAL DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Sitting, walking, standing, twisting and bending for brief periods of time.
  • Occasional reaching and/or grasping using hands and/or arms.
  • May be required to lift up to 10 pounds.
  • May be required to ascend/descend stairs.
  • Regular use of hands requiring dexterity in using the telephone, computer keyboard, and mouse.
  • Visual ability to read documents and computer monitor.
  • Exposure to low to moderate noise levels characteristic of working in an office or client environments.
  • Ability to drive to various sites
  • Hearing and speech to converse in person and over the telephone.

We are committed to maintaining a culturally inclusive work environment. We strongly encourage LGBTQIA+ people, people of color, and others with diverse personal experience to apply.


Side by Side provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Salary Description
$103,000 to $118,000