Summary/Objective 

A hotel housekeeper is responsible for keeping rooms and public spaces clean and sanitary for guests. A housekeeper ensures that guests have a clean and home away from home experience while a guest at the hotel.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

· Performs cleaning duties in all guest areas and back of house.

· Consistently offers professional, friendly, and engaging service

· Ensures housekeeping departmental standards are followed.

· Responds timely to guests’ special requests for miscellaneous items like cribs/pack and play, cots, extra towels, etc.

· Secure and document lost and found items

· Maintains inventory of necessary supplies.

· Reports necessary maintenance items.

· Follows departmental policies and procedures.

· Follows all safety and sanitation policies.

· Assists other departments when needed to ensure optimum service to guests.

· Performs additional duties as needed.

Competencies

· Excellent communication and organizational skills.

· Strong interpersonal and problem-solving abilities.

· Highly responsible and reliable.

· Ability to work cohesively as part of a team.

Work environment

· Must wear proper uniform attire. 

· You will occasionally interact with the public and supervisors throughout the day. 

· Usually, you will work indoors when cleaning. In some cases, you may be outdoors when cleaning the balconies or other outdoor spaces. 

· Will be exposed to contaminants, cleaning products, diseases, or infections.

· Hotels operate 24/7 therefore schedules may at times fluctuate based on the needs of the business.

· May work as part of a team.

· Standing, walking, bending, stretching, twist, or lifting as much as 25lbs. throughout your scheduled shift.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Security clearance requirements

· Must clear background screening

Benefits

· 401K (Matching)

· Medical 

· Dental

· Vision

· Life Insurance

· Long Term Disability

· Employee Discounts

EEO Statement

Delta by Marriott provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Required education and experience

· High School diploma, GED, or equivalent

· Previous housekeeping experience a plus

· Familiarity with Radio Frequency (RF) equipment preferred.

Security clearance requirements

· Must clear background screening