The Louisiana Hand to Shoulder Center, LLC is seeking a front office member to join our team! This position is varying shifts on an as needed basis to total approximately 10-18 hours a week, Monday-Thursday, 8a-5p and Friday 8a-3p in our Covington, Louisiana medical office. 

The Louisiana Hand to Shoulder Center, LLC is a freestanding Orthopedic Upper Extremity Practice dedicated to caring for those of all ages. We have been serving the Northshore community and surrounding area since April of 2018. 

We are seeking a candidate with some prior experience within the medical field, that offers the job skill to:

· Uphold the positive reputation of our medical office by always treating patients in a friendly, welcoming, and compassionate manner

· Answer phones and greeting patients at check-in and check-out. Capable of provide assistance and directions to patients when necessary

· Escort patients to rooms if needed

· Utilize our medical office software to schedule appointments & input patient demographics (All new hires will receive Electronic Health Records training)

· Maintain effective and timely patient flow through check-in process

· Maintain confidentiality of all patient records (All new hires will receive HIPPA compliance training)\

· Maintain and upload documentation to respective patient charts

· Monitor email and SMS patient communications to provide timely response 

 Qualifications

· High school diploma or equivalent

· Completion of a certificate training program preferred (not required)

· 1+ years of experience working in a relevant front office, medical setting role (Orthopedic experience preferred, but not required)

· Knowledge of some minor medical terminology

· Friendly and compassionate disposition

· Excellent organizational and time management skills

· Strong interpersonal communication skills ** Upon interview, we will request 3 references from previous work experience

· Ability to work independently or as part of a team

· Dedication to maintaining confidentiality of all patient records

· Basic computer skills (phone etiquette and EHR training provided on-site)

If you are interested in joining our team and working in a new, dynamic Orthopedic Upper Extremity practice; then send us your resume today! We look forward to meeting you!