ABOUT STRONGWARD

Strongward is a long-term disaster recovery organization. We exist to transform disaster from tragedy to strength, equipping hardest-hit homeowners and communities with the capacity to emerge stronger than before. Our services are currently offered across eight states in the South, with active rebuilding sites in New Orleans and communities across Florida.

• Safe Homes: We partner with disaster-impacted homeowners to rebuild homes, restore stability, and create a path forward through our Recovery Services. We help families return home faster, and we strengthen their homes against the next storm. We provide hands-on support in navigating and appealing disaster funding decisions that shape the recovery of hardest-hit homeowners with the fewest resources.
• Stronger Communities: Through our Advisory Services, we help under-resourced, high-risk communities build local capacity before and after disaster. Our team of subject-matter experts and Resilience Fellows provides training, consulting, and hands-on support so local leaders can build knowledge and recovery systems that stay in place long after outside support ends.

Joining Strongward is more than just joining a workforce. Many organizations focus on the immediate aftermath, when attention and funding peak. Strongward is one of the few disaster recovery organizations built specifically for the long aftermath. We work in the silence after the cameras leave, and we stay until the work is done.

Join Our Team

October 13th 

Tampa, Client Service Coordinator

Position Descriptions:

• As a Project Lead, you will rebuild, construct, and fortify the homes of disaster survivors. You will learn and master many phases of construction, and lead, mentor, and coach volunteers as they assist with your rebuilding efforts. You will learn sustainability and energy efficiency techniques that help homes better withstand future storms. No construction experience is necessary. 
• As a Disaster Corps Project Lead, you will embody Strongward's dedication to timely response, deploying to disaster-impacted communities following the immediate impact of natural disasters. When not on deployment, you will serve as Project Leads supporting recovery in your community. This is a vital part of the role, as some Disaster Corps members may not have the opportunity to deploy during their term. 
• As a Supply & Logistics Coordinator, you will streamline Strongward's warehouse and delivery system operations and make daily deliveries of supplies to our service sites. By prioritizing efficiency and ensuring our sites have the materials they need, you will actively help Strongward reduce the time to bring disaster-impacted families back home.
• As a Construction Coordinator, you will play a fundamental role in maintaining the momentum of our operations by overseeing the construction progress of our clients’ homes. You will be involved from start to finish, whether securing proper permits for each site, designing subcontractor schedules, or monitoring overall site progress.
• As a Volunteer Coordinator,  you will recruit and coordinate volunteer visits.  You will welcome volunteer groups, talk to them about the impact of their service, and empower individuals to join us in being part of the solution!
• As a Client Service Coordinator, you will be our clients’ main point of contact throughout their time with Strongward. Client Services Coordinators serve as liaisons for disaster survivors, offering them support by assessing needs, providing referrals, and guiding the application and construction process.
• As a FEMA Appeals Client Service Coordinator, you will assist clients with their eligibility for FEMA application or appeal assistance either in person, via phone, or via video platforms such as FaceTime or Zoom. 
• As a Client Preparedness Coordinator, you will execute community-wide preparedness engagements and work with Strongward's clients to increase their knowledge and capacity to make more informed disaster preparedness decisions.

*Note we are only hiring for the positions listed under the "Join Our Team" section.

Requirements

• Be at least 17 years of age
• Have a high school diploma or its equivalent.
• Be a citizen, national, or lawful permanent resident alien of the United States.
• Reliable personal transportation to travel to service sites up to an hour outside of Tampa
• Ability to commit to serving full-time, Monday - Friday from 8 am - 5 pm and an average of two Saturdays a month. AmeriCorps members serve an average of 42.5 hours per week to complete 1700 hours of service during a temporary 10-month service term.
• Interest in learning construction skills and willingness to learn and adapt to different construction techniques per onsite training
• Physical stamina to handle extended periods of physical labor, during the day in hot or cold weather
• Strong interpersonal skills, including active listening.
• Ability to maintain a calm, professional demeanor in challenging situations, including client crises.
• Ability to clearly communicate needs and expectations to people of various backgrounds.
• Demonstrated problem-solving skills.

Benefits

• Stipend of $2,227.9 per month (pre-tax)
• An additional $175 monthly housing stipend for individuals who have previously served in AmeriCorps, NCCC, or VISTA
• An education award of $7,395 upon successful completion of each 10-month term
• Eligibility to postpone repayment of federally-guaranteed student loans during their service term. (The National Service Trust will also pay all or a portion of the interest that accrued during the service period.)
• Free individual Cigna health insurance that includes vision and dental
• Reliable personal transportation to travel to service sites up to an hour outside of Tampa
• Relocation reimbursement of up to $500 for eligible members
• Access to the AmeriCorps Member Assistance Program
• Access to AmeriCorps Childcare Benefits
• Valuable professional development and opportunities to further career
• Free CPR/AED Training and Certification

Member Time Off: Time off is available to each member who is on track to meet or exceed their AmeriCorps hours in a term. Members are not guaranteed time off as part of their AmeriCorps term of service, but they may submit a Time-Off Request via Paylocity to their supervisor for approval. The supervisor and AmeriCorps Program Manager will consider factors such as a member’s progress towards completing their service hours and the potential impact the member’s absence may have on program operations when determining time off approvals.

Commitment Required: Full-Time members will serve 1700 hours over the course of 10 months. Members are required to serve 43 hours a week.  A typical service week is Monday – Friday; however, volunteer events often occur on Saturday and will require attendance. Members will have ample opportunity to complete 1700 hours of service. 

Want to learn more?

• Watch this video to learn What is AmeriCorps?
• Fill out this form to have a member of our team contact you! 

Strongward is building a team from a broad range of backgrounds. 

We love fresh perspectives and we know our teams grow stronger when they include different experiences. We adhere to all relevant employment laws and never discriminate in our hiring. By welcoming people from varied backgrounds, we spark new ideas and are better prepared to support the communities we serve.

Strongward is an equal opportunity employer.

We are an equal opportunity employer.  All applicants will be considered without discrimination on the basis of race, color, sex, sexual orientation, pregnancy, religion, age, national origin, genetic information, disability, military status, familial status, political affiliation, or any other characteristic protected by law.

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