HHS Strategic Account Executive
WFH Flexible Bethesda, MD
Job Type
Full-time
Description

Description:

Spatial Front provides IT solutions to federal, state, and local governments, and the private sector. We provide delivery oversight and business development for the Department of Health and Human Services (HHS).


Summary of Major Job Functions:  The Strategic Account Executive is the lead SFI executive responsible for strengthening and advancing trusted relationships with the Department of Health & Human Services (HHS) and for growing SFI business within the Health & Human Services Departmental Offices (DO) and targeting U.S. Centers for Medicare & Medicaid Services (CMS), Centers for Disease Control and Prevention (CDC), U.S. Food & Drug Administration (FDA), National Institutes of Health (NIH), HHS DO and HRSA. The Strategic Account Executive must have extensive career experience and recognized credentials supporting FDA, CMS, NIH, HHS DO and HRSA/ACF missions and operations, a vibrant and sustained network and strong team and relationship building skills.  

The candidate must have a fully developed understanding of current and evolving Health & Human Services programs, and be fully knowledgeable of the associated doctrine, strategies, operational concepts, and requirements.  The candidate must be familiar with the HHS & Agency CIOs, and Health & Human Services leadership and be able to exchange information and ideas with influencers and decision makers supporting Health & Human Services strategy, plans and programs.  This individual will provide direct support to the Chief Growth Officer (CGO) and Chief Operating Officer (COO) and report administratively to the COO. In doing the above, the position requires understanding the mission, internal and external pressures and to engage in shaping the environment for growth.  


Primary Responsibilities:

  • Oversee current operations and monitor service delivery on existing HHS accounts. 
  • Identify and monitor key U.S. Government Policy initiatives regarding the HHS and other Health & Human Services missions.
  • Conduct customer assessments on contract/task performance and provide feedback to the line organizations.
  • Support line management to resolve any conflicting internal or customer-based issues.
  • Facilitate identification of the right SFI capabilities and resources for identified opportunities.
  • Actively contribute to the development of new ideas and solutions to capture new business to increase SFI market share in the HHS and Health & Human Services account.
  • Act as the primary point of coordination for any organization within SFI seeking entry into the account to develop business with the customer.
  • Identify, qualify, and support capture and closure on Health business opportunities; facilitate mission needs identification; market the full range of corporate capabilities; and maximize external and internal collaboration.
  • Develop and maintain customer intimacy with mid and senior level leaders across Health & Human Services with a focus on FDA, CMS, NIH and HRSA.
  • Act as a subject matter expert in the HHS and Health & Human Services community with a demonstrated ability to discuss and explain differentiated capabilities in SFI programs, plans and positions on key areas related to HHS and Health & Human Services enterprise-managed information technology programs.
  • Develop and strengthen a trusted relationship with the customer while serving as the primary SFI senior representative to the HHS and Health & Human Services customer.
  • Ensure a coherent, integrated SFI message to the customer while promoting corporate capabilities and solutions to meet customer needs.
  • Build and maintain a robust network of customer relationships at HHS.
  • Develop and maintain customer confidence with mid and senior level leaders of the HHS.
  • Develop and track a strategic Customer Engagement Plan that ensures robust customer contacts through scheduled meetings and customer-sponsored events.
  • Host senior customer visits to SFI and arrange visits to customer sites.
  • Represent SFI as a relevant Subject Matter Expert (SME) in the HHS and Health & Human Services communities.
Requirements

Required Skills & Qualifications:

  • Bachelor's degree in a related field.
  • 15+ years in a progressive leadership and project management/business development experience.
  • Must possess extensive understanding of Government customers, doctrine, concepts, and requirements.
  • Demonstrated ability to develop new ideas and quickly apply ideas to help direct solution development for specific problems to support quantitative top line growth numbers.
  • Ability to track changing needs and match SFI’s capabilities to these needs.
  • Proven ability to work in a complex, multi-faceted organization with a wide range of customer offerings. Ability to develop and sustain customer relationships at all requisite levels. 
  • Excellent oral and written communication skills and able to communicate at multiple levels of the organization.
  • Key personal attributes for success in this role include self-reliance, self-initiative, team building, excellent interpersonal skills, positive demeanor and disposition, and excellent analytical and problem-solving skill.

Desired Skills & Qualifications:

  • A technical degree is highly desired. 
  • Self-starter and ability to manage time independently without direct supervision.

Additional Requirements:

  • In order to meet the clearance requirements for this opportunity, candidates must be a United States Citizen.
  • Ability to pass a US Public Trust background investigation for access to the client site and computing systems. You must have lived in the US for the past three (3) years.
  • As a Federal Contractor, employees may be required to be vaccinated against Covid-19 and provide proof of vaccination prior to the first date of employment.
  • All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History.

About the Company:

SFI is nationally recognized by Inc. Magazine by being awarded the Inc. 5000 Award in 2018, 2019, and 2020. We pride ourselves on being one of the premier employers in the VA, MD, DC area.


Our commitment to excellence in client services and product development means that our people are attentive, hands-on, and bring industry-leading expertise that will meet and exceed your needs in a timely and cost-effective manner.


Every employee at SFI is a leader. We don’t settle. We motivate others to reach their full potential. To learn more about us visit: www.spatialfront.com


Other Information:

  • The salary range for this position is $120,000 - $200,000 annually
  • For information on SFI's benefits please visit http://www.spatialfront.com/pages/career.html
  • This is a full-time position. Please no agencies, third parties, or corp-to-corp.
  • Equal-opportunity Employer, EOE AA M/F/Vet/Disability.
  • Spatial Front Inc. participates in E-Verify.