Job Description

- Install, configure, and maintain operating system workstations and servers, including web servers, in support of business processing requirements. 

- Perform software installations and upgrades to operating systems and layered software packages. 

- Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures. 

- Monitors and tunes the system to achieve optimum performance levels.

- Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. 

- Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. 

- Supports media management through internal methods and procedures or through offsite storage and retrieval services. Develops and promotes standard operating procedures. 

- Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. 

- Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.

Key Qualifications

- Citrix certifications as applicable 

- Broad knowledge of Network and Server systems with a strong ability to understand complex environments in order to perform a thorough root cause analysis Knowledge in System Patching and Virus protection Products 

- Knowledge in distributed backup solutions and procedures of different hardware and software vendors, including but not limited to HP, NetApp, EMC, and Dell hardware, and CA and Symantec software 

- Must have strong knowledge in enterprise System design including virtualization, SAN, DAS, and NAS Systems, data replication and consolidation 

- Knowledge of the Network protocol TCP/IP, including sub-netting and routing 

- Experience in translating business requirements and designs into technical designs 

- High level of written communication and documentation skills 

- Experience with Government IS Security C&A processes 

- Good Technology Messaging Administrator 

- Good Technology Messaging experience preferred 

- MS Exchange certifications Desirable 

- Broad knowledge of Network and Server systems with a strong ability to understand complex environments in order to perform a thorough root cause analysis 

- Knowledge in System Patching and Virus protection Products 

- Knowledge in distributed backup solutions and procedures of different hardware and software vendors, including but not limited to HP, NetApp, EMC, and Dell hardware, and CA and Symantec software 

- Must have strong knowledge in enterprise System design including virtualization, SAN, DAS, and NAS Systems, data replication and consolidation 

- Knowledge of the Network protocol TCP/IP, sub-netting and routing 

- Experience in translating business requirements and designs into technical designs 

- High level of written communication and documentation skills 

- Experience with Government IS Security C&A processes
 

- U.S. CITIZENSHIP REQUIRED

- A+ Certification or higher required

- Security+, Network+, HDI or ITIL certifications desired

- Bachelor’s Degree in Computer Science or related field degree and a minimum of 5 years of relevant work experience

- Must be able to obtain a DOE Q clearance