Job Type
Full-time
Description
Celligent Diagnostics is looking for a full-time Reporting Services Coordinator. This individual will be responsible for ensuring pathology results are reported to the client with accuracy and efficiency, as well managing send-off specimens for consultation, multi-disciplinary conference reviews, and additional lab testing.
In addition, Reporting Services is responsible for providing Diligent Billing with the necessary information for patient billing and/or insurance filing to occur.
Responsibilities:
Front Desk Duties:
- Answering phone and handling of calls accordingly
- Communicate effectively with pathologist, clients and staff
- Handling of problem cases with clients and resolving in the LIS
- Handling of add-on test requests
Accessioning Duties:
- Receiving and accessioning smear review materials, consultations and send-off specimens
- Data entry of patient demographics, insurance information and tests ordered
- Scanning documents into the LIS
- QA review of specimens accessioned and supporting documents received from clients
Reporting Duties:
- Monitoring work in progress to ensure pathology reports are completed in a timely manner
- Monitoring report delivery logs to ensure faxes and EMR reports are successfully submitted to the client
- QA review of consultations, conference reviews, retrospective reviews, frozen sections and rush cases
Release of Patient Materials Duties:
- Handling of requests for release of patient materials to include reports, slides and/or blocks to include conference reviews, tumor registry, continuing patient care materials
- Ensuring HIPAA guidelines are followed with the release of patient materials
- Monitoring send-off work in progress lists to ensure reference lab test results are completed in a timely manner
- Monitoring send-off pending log to ensure Celligent materials (slides and/or blocks) have been returned to file
Requirements
- High school diploma or equivalent
- Data Entry experience
- Ability to read, write and speak clearly in English
- Ability to understand and use anatomic pathology and medical terminology
Physical Requirements
- Must have full range of motion
- Minimum lifting requirements - 25 pounds
- Good level of finger dexterity and stability required to operate computers, key boards, etc used for reporting functions
- Good level of eye hand coordination to do clerical work
- Good level of range and clarity of vision to apply labels and read small print
- Must be able to stand and/or sit for up to 8 hours