Description

Answer calls, emails, texts from guests inquiring about booking a property or renting golf carts. Take and enter reservations/cancelations into Streamline system.  Handle request and complaints from guests and owners in a timely manner.  Be able to de-escalate issues and problem solve. Will have to communicate effectively with housekeeping and maintenance department.  

Experience with Streamline Property Management Software is not required but a plus.

Experience with Breezeway Software is not required but a plus.

Starting pay is based on industry experience. 

Must be able to work weekends and holidays when needed

A+ Customer Service skills

Prior experience in hospitality a plus

Streamline experience a plus but not required

Computer literate

Quick learner

Great communication skills

Organizational skills

Problem solving