General Manager-Restaurants
Corporate
Description


Corky’s BBQ is Memphis BBQ. We helped put the city on the map as a culinary capital and BBQ haven. Locals don’t lie, and we’ve been voted the #1 BBQ joint in Memphis 22 times since Don Pelts fired up Corky’s first hickory and charcoal BBQ pit (nearly 35 years ago) with one goal in mind: serve the absolute best BBQ possible.  


Our vision is the foundation of everything we do:  Deliver Memphis hospitality to our guests…every time and every where.  Our mission:  to make Corky’s name synonymous with consistently delicious, authentic Memphis BBQ by creating a FUN, CLEAN, FAMILY atmosphere and by putting our employees first which, in turn, creates happy customers.  We are currently looking for a General Manager to join our family.  


A Corky's General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards.

We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and our guests have an amazing dining experience:

  • Lead your team to provide the best BBQ to our guests – whether they choose dine-in, drive-thru, carry out, or catering
  • Provide strong leadership and coordinate daily restaurant operations Front of House and Back of House
  • Enhance the guest experience through innovative and create ways to drive the business
  • Train and develop team members and managers on an ongoing basis
  • Ensure company policies and standards are followed
  • Increase sales by ensuring guest satisfaction and prompt problem resolution
  • Calculate and implement accurate food, beverage, labor, supplies, and R&M cost control
  • Appraise manager and team member performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Control operational costs and identify measures to cut waste
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Implement policies and protocols that will maintain future restaurant operations
Requirements

Adaptable, flexible, and team-oriented

  • A demonstrated career path with progressive management experience with a minimum of five (5) years management experience
  • Excellent communication and interpersonal skills – written and verbal
  • Demonstrated organizational and time management skills
  • Demonstrated ability to build dynamic and engaging teams
  • Strong analytical/decision-making skills
  • Proven ability to plan efficiently and delegate effectively
  • Demonstrated ability to maintain financial controls and identify opportunities to grow the business