This position will be responsible for case management duties and delivery of programs and services to clients in House of Hope Emergency Shelter, Shelter Care, and Housing Stability programs. The Case Manager role will provide direction for interns and volunteers in the appropriate delivery of services to clients to ensure that clients are receiving the programs and services needed to be successful. This position will also ensure that House of Hope maintains compliance with legal rules, licensing requirements, and grant-mandated standards.

Provides case management activities, housing navigation, case meetings, and case plan oversight to assigned clients as directed by the Director of Social Services. Works with Advocates and the Lead Case Manager to ensure effective planning, implementation, administration, and evaluation of direct client services. Ensures high quality opportunities for the advancement and success of youth in the areas of parenting, education, employment, and stable housing are provided regularly.