Position Overview

The Shipping and Receiving Agent supports the Gardner Cold Storage team by coordinating activities and creating shipping documentation to external customers or other facilities. Also works with customers and internal operations to assist in managing incoming shipments. Confirms delivery completion in the business system, coordinates outbound shipments for carriers and audits all export shipments, while following policies, procedures, and safety regulations.

Primary Duties and Responsibilities

· Receive incoming shipments and direct delivery drivers to appropriate areas.

· Work with warehouse team to ensure proper material movement.

· Direct delivery drivers to appropriate areas to pick up shipments.

· Receive pick up orders and prepare necessary paperwork and other items for driver.

· Document and enter all shipping and receiving information electronically.

· Assist in maintaining carrier schedules.

· Assist in maintaining storage capacity.

· Maintain timely and accurate documentation.

Additional Duties and Responsibilities

• Attend functions and events that promote the firm with clients, potential clients, and peers.
• Maintain contact with clients throughout the year and possess a thorough knowledge of the client and significant facets of the client’s business.
• Maintain familiarity with all team members and review assignments.
• Anticipate problem areas of engagements and questions that will arise.
• Communicate progress of engagements, problems, and resolutions to clients.

• · Education and Experience – High school or general education diploma (GED) and minimum of three (3) years’ experience preferred.
• · Confidentiality – Has the ability to maintain confidentiality regarding client and/or employee matters
• · Planning & Organizing – Able to assist in monitoring ongoing company operations and anticipating concerns. Can create contingency plans to ensure ongoing company success. 
• · Mathematical – A basic understanding of mathematical principles.
• · Technology – Proficient in the use of computers and computer software. Have working understanding of production equipment and required maintenance needs.
• · Other – Excellent Communication Skills and the ability to multitask.