North Pittsburgh Oral Surgery (NPOS) has supported communities in and around Western Pennsylvania for 60 years. As a large specialized group of Board-Certified Oral Surgeons, we have high expectations for our patient's care and for our team to exceed their needs. As a reflection of that and in consideration of our planned growth, we are looking for exceptional talent to join our "family-centric" team, where we believe supporting you comes first.

Essential Responsibilities

• Billing Specialists are an integral part of our success team. Caring for the people who care for our patients. Working directly with the insurance company, partnering with the other department team leads, to ensure the patient claim is processed and paid.
• Assist with gathering all necessary patient demographic, insurance and financial information necessary for billing.
• Coordinates the patient's insurance verification information to produce and submit claims to insurance companies.
• Maintain a working knowledge of the responsibilities involved in scheduling hospital cases in the event of the absence of the NPOS Hospital Coordinator.
• Point of contact for internal and external customer inquiries, which entails contacting insurance companies and/or addressing patient inquiries.
• Uses software and company systems to source, obtain, process, audit and analyze standard data reporting and presenting.
• Plans, organizes, and executes tasks and activities with urgency and in accordance with managers’ delegated assignments.
• Responds to and resolves issues related to claim adjudication, patient and billing inquiries, while seeking managers guidance for non-routine inquiries or escalated concerns.
• Other duties as assigned.

Requirements/Qualifications

• Level: High School diploma or equivalent.
• Dental experience or Dental billing preferred. 
• Oral Surgery experience a plus.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Excellent problem solving/analysis collaboration.
• Self-motivated individual with strong attention to detail.

Benefits

• 401(k) matching.
• Dental insurance.
• Health insurance.
• Paid time off.
• Vision insurance.