B2B Operations (English / Korean Bilingual)
Description

  

Position Summary: Analyzing customer’s forecasts. Maintaining accurate inventory level by placing order on time. Shipping materials according to the customer’s request.

Role Description:  Provide a service to US & Mexico automotive customers by communicating closely with customers and SCM / HQ in Korea in order to supply materials on time.

Essential Duties & Responsibilities:

· Daily operation of checking order status, communicating across departments (HQ Korea, Sales team, production team, & technical team) to fulfill customer’s requests and provide solutions.

· Maintain up-to-date forecast from customers, analyze the forecast, and place order to the production team in weekly bases.

· Work closely with PC&L (Production Control & Logistics) to update status of shipment , advise production & shipping schedule to the customer.

· Work closely with freight forwarder in order to review US Customs compliance and track the shipment for on time delivery to the customers

· Process import / export document and arrange appropriate transport mode based on strict deadlines

· Update customer’s portal of packaging data, NAFTA (Certificate of Origin), etc. If customer requires

· Obtain documents related with sales orders and proof of delivery and send invoices to customers

· Monitor inbound & outbound schedule at the warehouse

· Conduct warehouse inventory audits and maintain inventory accuracy

· Handle bill document for customs clearance.

· Maintain accurate records of sales history.

· Report weekly sales recap to the management to reach the sales goal.

· Month-end closing procedures (Warehouse/Freight/Samples/Customs Related Invoices)

· Proceed customers’ claim invoices through the SAP based on QA Team’s decision

· Maintain the price chart up-to-date (Applying LTA on time as contracted)

· Other duties as assigned.

Requirements

  

Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:

Education and Work Experience:

· Bachelor degree preferred

· Business operation, and/or logistics experience preferred. 

- 0~8 years of work experience

Knowledge and Skills:

· Excellent verbal and written communication skills

· Computer literate (Word, Excel PowerPoint, Outlook) as well as familiarity with SAP 

· Bilingual (English & Korean)

· Spanish plus

· Team works, good attitude, energetic

· Problem solving skills

· Organized, detail oriented, and ability to multi-task

Physical Demands: 

· Position requires sitting at a desk working on a computer for at least 2/3 of time.

· Position requires minimal lifting up to 20 lbs.

· Position requires regular and reliable attendance.

· Position requires travel up to 10% of time.