Care Coordinator (Bilingual English & Spanish)

Location: This position is Hybrid role with work onsite and offsite and will require a flexible schedule which includes working evenings and/or weekends, if necessary.

Hourly Rate: $19 – $22 /hr

Why You'll Love Working With Us

At Esperanza Health Centers, we’re more than a clinic—we’re a vibrant, mission-driven community where compassionate care meets professional growth. Our team operates under the Patient-Centered Medical Home (PCMH) model, and every day, you’ll be part of making healthcare accessible, welcoming, and personalized.We believe in supporting you—offering benefits that go beyond the basics:

• BCBS Medical PPO Plans
• Ameritas Dental & Eye Med Vision Coverage
• Tuition Reimbursement (up to $5,000/year)
• 10 Paid Holidays + 16 Days of Paid Time Off

Your Role & Impact

As a Care Coordinator, you hold a vital role in providing care management to a group of patients and assisting in prevention efforts to help patients achieve and maintain their optimal level of health.  You’ll use a team-based approach to act as a resource to patients and health care staff to ensure patients receive all the care and services they require. You'll achieve these duties by:

Patient Care & Enhancing Care Flow

• Use assessment results and provider input to refer patients to community resources (e.g. health insurance services, public assistance, transportation, child care, employment, nutritional/exercise classes, etc.) and to ensure services are received.
• Help patients to connect to primary care, specialty, and ancillary (e.g. lab/diagnostic) services by providing information and making appointments as needed.
• Encourage patients to become actively engaged in their own health through calm, compassionate communication, and by utilizing motivational interviewing techniques.

Collaborative Support & Communication

• Communicating with care team, reviewing patient charts, identifying gaps in care, identify areas of need, scheduling appointments, participating in the establishment of the care plan, ensuring fidelity to the care plan.
• Facilitate communication among patients, providers, nurses, medical assistants and outside resources, related to the care of patients.
• Maintain timely and consistent communication with patients regarding their health care and resource needs.
• Engage in community outreach with neighborhood schools, churches and other business partners.

Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. 

 What We’re Looking For

• Associates Degree or equivalent work experience, required.
• Three or more years of clinical experience, required.
• Experience as a Medical Assistant, Case Manager or Health Educator, preferred.
• Previous experience with Electronic Health Records, preferred.
• Knowledge of Microsoft Office (Excel, Word), preferred.
• Bilingual English/Spanish, required

What You Get in Return

• A deeply mission-aligned workplace where your work matters—and you’re valued
• Opportunities to grow your career in a supportive, community-focused healthcare setting
• A culture built around trust, respect, and collaboration, where you’ll truly feel part of the family

Ready to Join Our Team? 

We’d love to hear from you. If you're the kind of person who radiates compassion, thrives in teamwork, and thrives in making a difference—start a conversation with us. Make an Impact and Apply now to help join Esperanza in serving our community!