This position is hybrid-remote, with at least two days required per week in our Arlington, VA office 

The Director of Education & Leadership Development will lead the direction for the development, coordination, and execution of a variety of education and leadership development programs and resources for the Association’s members and non-members. The NAA Education Institute offers a variety of online and face-to-face education programs for all career stages, operations solutions, and diversity, equity and inclusion offerings. In this multi-faceted role, the Director of Education & Leadership Development will work closely with subject matter experts, industry and supplier partners, volunteer member committees, elected leadership, as well as NAA affiliates to deliver impactful educational and leadership development programs and resources.

Principal Accountabilities:

• Responsible for developing, evaluating and enhancing the education content strategy for the NAA Education Institute, to include online and in person training and content.
• Oversee the development and issuance of Continuing Education Credits (CECs) for NAAEI’s educational content that meets the requirements of NAAEI’s Credential Programs.
• Direct the training and communications with NAA’s Affiliate Network related to the administration of NAAEI programs and services.
• Works with direct reports and Subject Matter Experts (SMEs) to develop high quality programs that meet the needs of participants. These offerings include but are not limited to webinars, non-credential programming (in-person and virtual), articles, best practices, conference presentations, and benchmark surveys.
• Responsible for creating, optimizing and implementing broad-based diversity, equity and inclusion resources and training opportunities for industry members.
• Create content and pathways for learning which support NAAEI’s credential programs.
• Manage relationship with NAAEI’s learning management system partner.
• Management and oversight of NAA’s leadership development program offerings, including project planning, leading committees, program execution, communication and ongoing management.
• Collaborate with industry associations and partners to develop and implement joint education programs.
• Work with the marketing and communications team to execute the marketing plan for all education and leadership programs, including email, print, and digital media.
• Develop program surveys and track results to make sure participants find high value in offerings.
• Liaise with event logistics team to ensure all programs are appropriately managed according to event templates and budgets.

Leadership

• Provide leadership, mentorship, and coaching for one direct team member.
• Oversee NAA’s Diversity, Equity & Inclusion Committee and Operations Committee. Other committees and task forces may be assigned.
• Develop and monitor the department budgets and take appropriate action to achieve strategic priorities and budget goals.

COMPETENCIES:

1. Expertise
2. Communication proficiency
3. Organizational skills
4. Critical Evaluation
5. Technical Capacity
6. Cultural Awareness
7. Relationship Management

Our Benefits:

NAA offers a rich benefits package including:

Medical, dental and vision insurance

Generous vacation and sick leave

Company-paid life insurance, short and long-term disability

Transportation and phone allowance

401K match

Education assistance

Professional development opportunities

TRAVEL:

This position has 10% travel.

The salary range for the position is $115,000 - $130,000.

• Bachelor’s degree in a relevant field 
• 5 years of experience in developing and implementing education and leadership development programs; inclusive of in person and online programming 
• A minimum of 3 years of experience with a professional or trade association (or similar organization) managing relevant programs 
• Experience managing or administering diverse and inclusive educational content online and in person 
• Experience forming partnerships to produce educational products is a plus
• Strong time and project management skills
• Superior leadership, budgetary and interpersonal skills that include team management and mentorship
• Strong vendor management skills
• Strong client facing and communication skills
• Advanced trouble shooting and multi-tasking skills
• Framework of knowledge for association management or CRM software
• Strong oral and written communication skills
• Solid organizational skills with ability to balance team and individual responsibilities
• Must be able to travel occasionally to attend events and other off-site functions
• Excellent project management, verbal, editing/writing skills are required. The successful candidate will have excellent “people skills”, be detail- and service-oriented and have exceptional technology skills.
• Proven ability to motivate, influence and gain commitment at all levels of the organization
• CAE Designation preferred

PHYSICAL DEMANDS:

While performing the duties of the job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee may occasionally lift up to 20 pounds.

WORK ENVIRONMENT:

Work is regularly performed in a professional office environment and routinely uses standard office equipment.

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.