Outpatient Registration Clerk
ELK CITY, OK • Admitting & Registration
Job Type
Full-time
Description

 

The purpose of the Outpatient Registration Clerk is to obtain accurate information in a professional, respectful and timely manner from patients/guardians who are seeking service from Great Plains Regional Medical Center 

Outpatient Registration Job Responsibilities: 

  • Perform a range of clerical duties that support the operations of the Business Office 
  • Acts as a Receptionist greeting and directing patients, visitors to the areas they are seeking 
  • Receiving and registering patients who are coming to our facility for Clinical, Same Day Surgery and Admissions services. 
  • Confirming the service the patient is expecting to receive  
  • When Registering the information is asked of the patient so they tell you the information you need based off their demographic:  SS#, DOB, NAME, ADDRESS, PHONE NUMBERS, EMPLOYMENTS WITH ADDRESS, NEXT OF KIN AND PERSON TO NOTIFY   
  • Taking calls from other Departments to transfer or admit a patient  
  • Obtaining copies of photo id and insurance cards 
  • Same Day Surgery completing the Green Folders 
  • Admissions completing the Blue Folders 
  • If there is an Estimation sheet, explaining to the patient what it mean 
  • Collection of Copays and Estimations 
  • Explaining to the patient about an Advance Directive 
  • Giving Patients who have not been at facility for a year a new Patients’ Rights and Bill of Rights 
  • Explaining to a patient/guardian what type of bills to expect such as: 
  • If the patient is having a service performed in Radiology the bill will be for the facility charge, the actual service and another charge for the Radiologist to read the film