Description
- 100% Cloud Azure Environment
- Collaborate with architects, network engineers and security specialists to test and deploy power platform updates.
- Provide end-to-end service support for Microsoft 365 Power Platform and Dynamics365.
- Manage the change control management process of future changes, releases, updates and enhancements of the Dynamics365 environments.
- Design and configure Power Platform DLP policies.
- Power Platform environment life cycle management
- Manage Power BI environment and workspaces.
- Participate in service delivery initiatives needed to improve the availability, security, and performance of the managed services.
- Lead or participate in troubleshooting complex incidents with other infrastructure teams.
- Participate in the adherence, planning, and analysis of the operational budget for managed services.
- Assist in developing and maintaining standard operating procedures and run books for managed services.
- Communicate with the customer to keeping them informed of operational status, progress on agreed deliverables, and notifying them of impending changes or agreed outages.
Requirements
- Ability to attain DHS EOD
- BA + 10 years’ applicable experience, AA + 12 years’ applicable experience or 16 years’ experience
- 5 or more years of relevant experience in supporting Power Platform
- A full understanding of Power Automate
- Strong Communication Skills – be able to express key ideas and obtain tangible feedback from cross-functional team members and stakeholders.
Preferred or desired qualification:
- MS Certification
Experience with:
- Packaging – PSADT or related experience
- AVD – Nerdio or other management experience
- PowerShell
- Windows Defender Access Control – big plus
- Autopilot and pre-provisioning
- Intune