Implementation Consultant
WFH Flexible North Professional Services
Job Type
Full-time
Description

The Implementation Consultant is responsible for executing several critical activities throughout our ERP software implementations including gathering business and workflow requirements, gap analysis, data conversion review, validation, training, and system configuration. 

Requirements

Lead clients through successful implementation of EGT ERP & Finance Software Products  

Review and identify customer business process and workflow requirements  

Use subject matter expertise to consult clients on optimal use of our products for their business  

Educate and train users on software functionality, remote or onsite  

Work with client and QA analysts on data mapping documents while delivering high-quality customer service  

Validate data conversions are accurate and meet project scope requirements  

Provide instruction and guidance to clients for proper data review and validation  

May work with QA and Product Management teams to document and test product features and change requests  

Create training agendas, client specific process documentation, and other required project documents  

Ability to use technical tools such as MS SQL, My SQL, Adobe LiveCycle, Monarch to assist with various project tasks  

May create custom forms and reports for client specific needs  

Organize project documentation and keep internal project tracking systems up to date  


Salary Description
$68,000 - $89,000 (Employer est)