Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers. 

This position is 100% work from home. 

The A/R Management Specialist I will provide support covering all aspects of insurance and patient billing to ensure prompt and correct payment to the client/provider of all monies owed by both the patients and insurers.  

Responsibilities:

• Make telephone calls to patients/hospitals/insurances/facilities/attorneys as needed to research claims or obtain other insurance information.
• Contact insurance carriers to inquire about the status of past due accounts; work on denials and appeals.
• Document details of activity on each account in the claims processing system.
• Follow up on self-pay accounts. This includes contacting the patient by telephone to inquire about insurance coverage or to establish payment plans.
• Maintaining workflow to keep aging accounts at a minimum by following up on unpaid claims on a daily basis.
• Follow up on accounts that have reached collections to ensure they have been fully worked.
• before the account is referred to an external collection agency.
• Follow-up on any assigned special projects designated by the Manager.
• Perform job responsibilities and tasks according to company standards as well as state and federal guidelines.

Other Responsibilities:

• Adhere to all QMC HIPAA privacy policies and procedures. This includes always maintaining the confidentiality and security of sensitive patient information.
• Ensures consistent adherence to company attendance policies.

Education and Experience:

• High school diploma or equivalent.
• Minimum 1 year of claims, billing, and collection experience
• Possess customer service experience 
• Prior collections or medical billing experience with a basic understanding of ICD10, HCPCS, and medical terminology is preferred.

Knowledge, Skills and Abilities:

• Basic understanding of insurance & claims processing is preferred
• Ability to type a minimum of 35 WPM preferred 
• Possess basic knowledge of the computer and experience using Microsoft Office
• Strong interpersonal, organizational, communication, and time management skills
• Possess problem-solving skills and have the ability to work in a fast-paced environment, with minimal supervision

Benefits:

• Comprehensive & competitive benefit package
• Generous 401k Company Match Program
• Profit Sharing Potential
• Bonus Program Potential
• Flexible work schedules 
• Paid time off and holidays