Sequium Asset Solutions is the industry's most progressive and advanced Debt Collection Servicer. Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology. At Sequium, Tomorrow is Today.

Job Overview

The File Processor is responsible for accurately receiving, validating, processing, and maintaining files related to debt collection activities. The role ensures data integrity, investigates file-processing discrepancies, communicates completion and issue resolution to clients and internal stakeholders, and generates and validates end-of-day operational reporting.

Key Responsibilities

· File Management: Receive, review, validate, and process incoming files and documents related to collections. Ensure files are accurately organized, processed, and maintained.

· Data Entry & Validation: Input and update account information in the company database. Verify data for accuracy, completeness, and consistency, and investigate discrepancies as needed.

· Documentation: Prepare, review, and maintain documentation required for collection activities, including legal notices, payment plans, and correspondence.

· Issue Resolution & Communication: Liaise with internal departments and clients to investigate and resolve file-processing discrepancies and communicate completion, exceptions, and issue resolution.

· Reporting: Generate, validate, and distribute end-of-day operational reports. Review results to identify irregularities, trends, or exceptions requiring follow-up.

· Quality Assurance: Conduct regular audits of processed files to ensure accuracy, data integrity, and compliance with established standards and procedures.

Skills & Qualifications

· Strong attention to detail, organizational skills, and analytical/problem-solving ability.

· Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.

· Experience with SFTP/file-transfer applications such as FileZilla, Cyberduck or WinSCP is a plus

· Working knowledge of SQL for data validation, research, and basic query execution.

· Ability to identify, investigate, and resolve data and file-processing discrepancies.

· Strong written and verbal communication and interpersonal skills.

· Ability to manage deadlines and multiple processing requirements independently while collaborating effectively with clients and internal teams.

· Previous experience in file processing, data processing, or a related environment is preferred.

Why Join Sequium?

We don't just hire employees; we invest in careers. If you're motivated, goal-driven, and ready to be part of a company that values your success, we want to hear from you.

Employment is contingent upon successful completion of a background check and drug screening. Equal Opportunity Employer (EOE M/F/V/D).