Position: Registered Nurse (RN)

Division: Western New York Pediatrics 

Status: Non-Exempt, Hourly 

Reports to: Nursing Management (Main Pediatrics: Office Manager)

JOB SUMMARY: The RN will focus on providing high quality care to pediatric, adolescent, and 

young adult patients in an office setting. RN’s play an important role in helping our patients

pursue a healthy future, by providing clinical care and support to the providers, patients, and 

families. Employees make a positive IMPACT by demonstrating the Company’s Core Values 

while in the workplace: Integrity, Making a Difference, Positivity, Adaptability, Compassion, and 

Teamwork. RN’s perform nursing functions in accordance with Medical Health Associates of 

WNY policy and procedure and as directed by management and/or providers. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Demonstrate the primary goal of customer satisfaction through positive interactions with 

patients, parents, providers, colleagues, and other members of the patient care team in a 

respectful, courteous, confidential, and caring manner. 

2. Provide and assist with direct patient care including exam/procedure prep, screenings, 

initial assessments (for sick and well visits), patient exams, and clinical procedures. 

3. Efficiently carries out administration and documentation of medications, immunizations 

and obtaining specimens as ordered by the providers.

4. Assist providers with clinical procedures (such as suturing, and obtaining specimen for

culture), and conduct catheterizations.

5. Administer nebulizer treatment. Obtain respiratory rate, pulse ox, pulmonary functions, 

and peak flow meter, when applicable. 

6. Respond promptly and professionally to emergency situations.

7. Assist with stocking supplies and cleaning/preparing rooms and equipment.

8. Schedule visits which are timely, appropriate, and sensitive to patient needs as clinically 

indicated and/or as directed by supervisors of the care team.

9. Gather patient information by telephone (medical history, current symptoms, common 

newborn/childhood questions); provide recommendations. Prepare and review patient 

records to meet specifications for triage messages, documentation, and organization. 

10. Communicate with parents/patients regarding questions arising from visit, follow-up 

instructions or scheduling of additional testing as directed by supervisors of the care 

team.

11. Provide health education information and health teaching to parents/patients as directed 

by the provider.

12. Accurately communicate to pharmacies any necessary information needed per provider. 

This may include verbal prescription requests or prior authorizations. 

13. Participate in quality assurance/quality improvement programs and activities within the 

practice setting.

14. Attend and participate in required in-service and mandatory meetings for continuous 

quality improvements. 

15. Support change and new programs to improve patient care and staff morale.

16. Coordinate care with disease management as directed by Provider. 

17. Follow policy/procedure to perform, record and report laboratory tests while 

maintaining universal precautions and infection control precautions.

18. Protect the privacy and security of confidential and sensitive patient information.

19. Assist with training and serve as a resource for other staff. 

20. Perform any other tasks as assigned by the nurse manager, or as directed by a provider.

ESSENTIAL SKILLS:

• Enjoy working with infants, children, teens, and young adults. 

• Customer service skills, interpersonal skills, and team player mentality.

• Display empathy, compassion, patience, sensitivity, and understanding.

• Strong communication skills.

• Organizational skills, time management skills, and attention to detail.

• Ability to work well under pressure and remain calm. 

• Flexibility and Adaptability.

• Critical thinking and creative problem-solving skills.

• Demonstrate good judgment and decision-making skills.

• Display initiative, motivation, and a willingness to learn.

• Maintain patient confidentiality and uphold professional ethics. 

• Basic care techniques; knowledge in measuring/administering medication.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able 

to perform each essential duty satisfactorily. Requirements listed below are representative of 

the knowledge, skill, and/or ability required.

MINIMUM EDUCATION and/or EXPERIENCE:

• Graduate of an approved program for Registered Professional Nurse.

? Current NYS Licensure and registration required.

• Current CPR Certification.

• One year experience preferred in: pediatric, clinical, or office nursing. 

? Triage experience preferred.

• Basic computer literacy.

• Proficiency with medical record technology.

? MEDENT experience/knowledge preferred.

PHYSICAL DEMAND/WORK ENVIRONMENT 

• Must be able to lift 25 lbs. Must be able to walk, stand and sit for extended periods. 

Includes but is not limited to bending, squatting, reaching, and carrying. The employee 

must be able to lift, pull and bend or assist to physically restrain a combative patient.

• Employee is required to talk and hear through direct patient contact and telephone 

conversation. Requires close vision work with computer and keyboard entry.

• Well lit, secure, controlled temperature environment with noise level quiet to 

moderate.

• Tasks may involve exposure risk to blood and body fluids. Must observe guidelines to 

guard against disease, accidental needle sticks and exposure to instrument sterilizing 

chemicals.

EMPLOYMENT CONDITIONS: The employee will be employed under the provisions of MHA’s 

general employment policies as written and amended in MHA’s employee handbook. The 

employee will be held accountable for the provision of patient confidentiality both within and 

outside the office setting. The employee will always maintain a respectful attitude towards 

patients and employees.