Description
Position Summary
The Operations Coordinator position at the district level is responsible for the coordination and fulfillment of customer requisitions.
Duties & Responsibilities
i. Operational
- Coordinate with Operations and Sales departments to fulfill customer and FPC operational requisitions
- Coordinate with BO&D department to maintain operational and support systems infrastructure
- Communicate customer and FPC requisitions and timeline expectations to production personnel
- Ensure compliance with customer and FPC timeline expectations
- Verify accuracy of customer requisitions
- Schedule service and transportation personnel to fulfill customer requisitions
- Coordinate and supervise mobilization of requisition equipment
- Coordinate with Operations and Sales departments to fulfill ongoing operational requisitions
- Coordinate and verify return of requisition equipment and equipment condition
- Ensure compliance with facility shipping and receiving procedures
- Complete all required documentation and data entry including, but not limited to: customer requisitions, asset management software, daily operations documentation, customer satisfaction documentation, general administrative documentation, performance and NPT documentation, JIRs, NCRs, CARs, etc.
- Maintain working knowledge of district product and service offerings
- Ensure compliance with the national QMS and HSE programs
- Create and maintain a safe work environment for all employees
- All other assigned duties
ii. QMS and HSE Responsibilities
- Be aware of and comply with all FPC QMS and HSE policies
- Complete additional training necessary to perform a quality job in a safe and environmentally responsible manner
- Use “Stop Work Authority” when unsafe or environmentally unsound conditions could lead to an incident impacting health, safety, or the environment
- Conduct and or participate in pre-job (pre-task) meetings with fellow employees and document on JSEA’s
- Ensure that all non-conformances are documented and submitted through the QMS
iii. Physical Demands
Continuously (C) 67%-100% Frequently (F) 34%-66% Occasionally (O) 1%- 33% Not Applicable (NA) 0%
- Standing (F)
- Sitting (F)
- Kneeling/squatting (O)
- Pushing/pulling (O)
- Twisting (O)
- Walking (F)
- Climbing stairs/ ladders (O)
- Grasping/Squeezing (O)
- Wrist flexion (F)
- Reaching (O)
- Overhead Reaching (O)
- Keyboarding (F)
- Manual Lifting (O)
Requirements
a. Experience:
- Recent practical experience with equipment, personnel, sales, and software – 5 years to 10 years.
- Job-related experience – Minimum 5 year
b. Education and Training:
- High School diploma
c. Personal Attributes:
- Ability to communicate effectively
- Ability to manage issues under pressure effectively
- Understanding of, and commitment to, detail-oriented work
- Understanding of, and commitment to, meeting scheduled deadlines
- Ability to work with a group to achieve communal objectives
- Understanding of, and commitment to, the compliance of policies and processes
- Knowledge of field, mechanical, sales, and administrative operations
- An appreciation of, and commitment to, a safe working environment