Pre-Litigation Case Manager

Harrell Law Firm is seeking a dedicated and detail-oriented Pre-Litigation Case Manager to join our team in New Jersey. We are a firm that prides itself on embodying our core values of communication, respect, initiative, service, and professionalism in every aspect of our work. If you are a team player who thrives in a fast-paced environment and is passionate about providing exceptional client service, we encourage you to apply.

Key Responsibilities

Client Communication & Case Management

• Serve as the primary point of contact for clients throughout the pre-litigation phase, providing compassionate and timely updates.
• Educate clients on the personal injury process, medical treatment, and case progression to manage expectations effectively.
• Maintain detailed case notes and documentation, ensuring all interactions, treatments, and case developments are accurately recorded.

Medical Management

• Assist clients in obtaining necessary medical treatment, ensuring they follow through with provider recommendations.
• Review and analyze medical records, bills, and treatment summaries to assess case value and medical necessity.
• Coordinate with medical providers to obtain outstanding records, treatment plans, and prognosis reports.
• Ensure clients receive the appropriate medical care by tracking treatment progress and making referrals when necessary.

Demand Preparation & Settlement Negotiations

• Draft, review, and finalize demand packages, ensuring accuracy and completeness of medical summaries, treatment history, and damages assessment.
• Calculate economic and non-economic damages, including medical expenses, lost wages, and pain and suffering.
• Initiate negotiations with insurance adjusters, advocating for maximum settlements and countering low offers with well supported arguments.
• Communicate effectively with attorneys regarding case valuations, negotiation strategies, and potential litigation recommendations.

Lien & Medical Bill Reductions

• Identify and verify all medical liens and subrogation claims, ensuring compliance with state and federal regulations.
• Negotiate reductions with healthcare providers, hospitals, and lienholders to maximize client recovery.
• Work with health insurance companies, Medicare/Medicaid, and ERISA plans to resolve outstanding balances.

Insurance & Third-Party Coordination

• Communicate with insurance adjusters, medical providers, and other parties to efficiently resolve claims.
• Investigate and confirm all available insurance coverage, including liability, UM/UIM, PIP, and MedPay benefits.
• Obtain and review policy limits, coverage details, and applicable exclusions to optimize case strategy.

Litigation Transition & Deadline Management

• Track statute of limitations deadlines and pre-litigation milestones, ensuring cases progress in a timely manner.
• Prepare case files for potential litigation, coordinating with attorneys to facilitate a seamless transition.
• Assist in drafting correspondence, legal documents, and settlement agreements as needed.

Preferred Skills & Qualifications

• Education: Associate’s or bachelor’s degree in Paralegal Studies, or a Paralegal Certificate from an accredited program.
• Experience: 2+ years of experience in personal injury pre-litigation case management preferred.
• Legal & Insurance Knowledge: Familiarity with PIP, UM/UIM claims, insurance coverage disputes, and medical lien resolution.
• Communication & Negotiation: Strong written and verbal communication skills, with the ability to effectively negotiate settlements and medical reductions.
• Organizational Skills: Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Technical Proficiency: Experience with legal case management software and Microsoft Office Suite.
• Bilingual (Preferred): Proficiency in Spanish or another language is a plus but not required.

Why Join Harrell Law Firm?

• Be part of a team that values integrity, accountability, and proactive problem-solving.
• Enjoy a collaborative and supportive work environment.
• Competitive salary and benefits package.

This role is ideal for a highly organized professional who thrives in a fast-paced legal environment and is dedicated to guiding clients through the pre-litigation process with skill and compassion.