Voted one of Chicago's Best Places to Work by the Chicago Tribune for the eighth year in a row, Clarity Partners is hiring!
Clarity Partners is seeking a Systems Analyst local to Chicago, IL. Responsibilities include providing immediate application and systems support and overseeing the completion of projects, system enhancements, applying vendor upgrades, application support and support of users. This role will report in a hybrid setting.
Responsibilities:
- Utilizing Cerner Millennium Scheduling the analyst will design, build and document application changes.
- Consult with end users on Scheduling design and build changes.
- Tests software to detailed specifications.
- Trains less experienced personnel.
- Reports project activity and status to management.
- Learns new clinical applications and oversees the completion of tasks related to clinical system functions.
- Attend applicable vendor clinical application classes.
- Coordinate the resolution of User calls and determine appropriate action by investigating and analyzing reported hardware and software problems.
- Identify, analyze, track and report on project issues.
- Evaluate and assist senior management in the implementation of system upgrades.
- Analyzing functional requirements documentation, conducting interviews with key personnel and collecting information about the use of the current system.
- Assist in the preparation of documentation and development of interface and conversion specifcations.
- Act as liaison between departments and external areas as required. Schedule periodic meetings with IS, Vendors and Users to ensure effective communications.
- Identify and encourage user department procedural changes. Conduct workflow sessions with end users.
- Demonstrate system to users.
- Perform system adaptations and modifcations according to the prepared specifcations.
- Function as a project implementation manager for clinical system related projects.
- Assist in developing departmental education and training materials.
- Monitor/review procedural materials.
- Refine sample test plans for conversion, interfaces and applications.
- Assist in the development of a Live Event Plan.
- Provide post-live application support.
- Work with Project Management to obtain sign-ons.
- Complete assigned work plan tasks.
- Maintain tables, codes sets, etc.
- Provide after-hours support of clinical applications per schedule.
- Learn and assist with other applications as directed.
- Knowledge of Cerner Millennium Scheduling and Systems Development Life Cycle.
- Project management software skills.
Requirements:
- A Bachelor of Science degree in business administration, healthcare administration, information systems, computer science or other healthcare related bachelor's degree is required.
- Minimum 2 years of experience and hands on experience implementing vendor clinical application software, along with a strong desire to learn other technologies is required.
- Exhibit the ability to communicate effectively in a customer service environment.
- Develop and maintain a strong working relationship with both internal and external hospital contacts.
- Must have excellent verbal and written skills.
- Experience in the use of Client Server Clinical systems is preferred.
- The use of personal computer hardware and software packages, MS Office is required.
- Ability to complete project tasks and assignments on time is required.
- Applications programming experience a plus.
Clarity is committed to fair and equitable compensation practices. For the Systems Analyst role, the base salary pay range is $90,000 - $110,000. The range represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting. Compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.