Job Summary:

The Senior Inside Sales Representative is responsible for supporting sales growth and delivering exceptional customer service within a technical cable and wire harness environment. This role serves as a key point of contact for customers and provides comprehensive support to the Outside Sales team through accurate quoting, order management, technical assistance, lead follow-up, and customer relationship management.

The Senior Inside Sales Representative will develop and maintain strong customer relationships, ensure timely follow-through on customer commitments, and coordinate closely with internal teams to support the successful execution of customer requirements. This position also supports new business development through telemarketing, lead generation, and follow-up activities, while contributing to program management and company sales initiatives.

Essential Duties and Responsibilities: 

[List essential duties required to carry out job, usually order of importance, may be separated by function]

• Provide customers with accurate and timely quotations
• Generate detailed work orders
• Assist Outside Sales Reps with quotes, follow-up and general customer service  
• Follow through with commitments to customers  
• Generate RMAs as required
• Assist customer with technical support
• Generate new accounts through telemarketing and lead follow-up
• Participate in Company Tradeshows
• Program management
• Other Sales related responsibilities as assigned. 

Qualifications:

•  Associates degree or equivalent
• 2-5 years of experience as technical support, sales support, or customer service representative in a cable. Wire harness environment.
• Strongly prefer Epicor experience  
• Working knowledge using Google platform (docs, sheets, chat, email)
• Be able to work quickly and accurately  
• Proven professional communication skills.

Background Check Requirement: Please note that all offers of employment with BizLink Technology, Inc are contingent upon the successful completion of a background check. This may include verification of employment history, education, and other relevant credentials. Failure to successfully complete the background check process will result in the withdrawal of the employment offer.

Equal Employment Opportunity (EEO) Statement: BizLink Technology, Inc. is an equal opportunity employer and is committed to providing a work environment free from discrimination. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees. All employment decisions at BizLink Technology, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.

Compensation Disclosure: The salary range provided for this position is based on the anticipated compensation for a candidate with relevant experience and qualifications. Please note that the final salary offer may vary depending on individual skills, experience, and other factors. Compensation details will be discussed during the interview process and finalized in accordance with company policies.

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