Job Type
Part-time
Description
Are you friendly, professional, and passionate about providing top-tier customer service? Join our team as a Concierge Driver / Service Assistant, where you'll be the face of our dealership, delivering an exceptional experience to our valued customers.
Requirements
Key Responsibilities:
- Vehicle Pickup & Delivery
Safely pick up and deliver customer vehicles to and from their homes, workplaces, or other designated locations for scheduled service appointments.
- Customer Service
Provide courteous, timely, and professional interactions with customers. Act as a liaison between the customer and service team to ensure a seamless experience.
- Vehicle Handling
Maintain the cleanliness and professional appearance of vehicles during transport. May assist with cleaning, fueling, and managing dealership loaner vehicles.
- Lot & Service Drive Support
Assist with moving vehicles on the lot or service drive as needed. Ensure safe and organized vehicle handling on dealership property.
- Navigation & Technology Use
Utilize GPS and in-house technology (such as the Driver Q mobile app) to manage routes, log pickups/drop-offs, and communicate with the service team. Training will be provided.
- Safety & Compliance
Adhere to all traffic laws, dealership procedures, and safety protocols at all times.
Qualifications & Skills:
- Valid Driver’s License
Must have a current, valid driver’s license with a clean driving record.
- Professional Appearance & Demeanor
Represent the dealership in a positive, customer-facing manner. Uniform or dress code may apply.
- Strong Communication Skills
Able to communicate clearly and professionally with customers and coworkers.
- Punctual & Dependable
A strong work ethic, time management skills, and reliability are essential.
- Tech-Savvy
Comfortable using smartphone apps and GPS navigation tools. Training will be provided on dealership-specific software.
This is a great opportunity for someone who enjoys driving, interacting with people, and delivering exceptional service. Whether you're retired, semi-retired, or simply enjoy being on the move, we welcome applicants who are enthusiastic and customer-focused.