Description
The Benefit Administration Specialist- Technology will be responsible for working with our clients to complete the implementation, renewal and support of benefit administration platforms.
- Configure benefit administration platforms with plans, rates, documents, etc.
- Liaison between Employee Benefit Broker, Carrier, HR and Benefit Administration system
- Answer system related questions from a variety of companies with multiple benefit plans and levels
- Assist in implementing new systems and maintenance
- Assist in implementing carrier integrations as needed
- Assist in implementing payroll integrations as needed
- Review company benefit plans and offer solutions on how technology platforms can improve efficiencies for each company
- Maintain current benefit technology platform, update documents, employee & plan information as needed
- Other duties as assigned
Required Work Experience, Skills & Education
- Must have a minimum of 2-3 years in human resources, preferably in the employee benefits area
- Must have worked with an online benefit administration in a previous position for at least two (2) years- preferably with Employee Navigator, Ease Bswift, Plansource or Zenefits
- Must be analytical & detail oriented
- Must have excellent customer service skill and flexibility
- Must be able to handle multiple projects at one time at a fast pace with minimal errors
- Must be able to be flexible with days and times of work as needed
Requirements
- Must have a minimum of 2-3 years experience in employee benefits
- Must have worked with an online benefit administration in a previous position for at least two (2) years- preferably with Employee Navigator, Ease Bswift, Plansource or Zenefits
- Must be analytical & detail oriented
- Must have excellent customer service skills and flexibility
- Must be able to handle multiple projects at one time at a fast pace with minimal errors
- Must be able to handle high pressure situations calmly and effectively
- Must be able to be flexible with days and times of work as needed