The Fitness Desk Representative is responsible for offering outstanding customer service, as well as monitoring of the strength and cardiovascular areas of the Fitness Center by providing safe and appropriate fitness information to Spooky Nook Sports members and guests. Position will include both weeknight (3-10pm) and weekend (7:00-7:00) shifts.  

Our fitness team is currently seeking applicants who align with the following availability: 

Monday-Friday:

• 4:30am-10am
• 10am-4:30pm
• 3pm-8:30pm
• 4:30-10pm

Saturday-Sunday:

• 6:30am-1pm
• 7am-11am
• 11am-5pm
• 1pm-7pm

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed. 

As a Part-Time team member of the Nook, you will enjoy:  

• Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 
• 1.5x your hourly rate of pay for holiday hours worked  
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 
• 50% discount on Tuesdays at the Forklift and Palate Restaurant 
• 35% off all Nook apparel 
• Discounts on birthday parties, personal training, event space rental, and more! 
• Discounts at participating local restaurants and businesses 

Essential Job Functions

• Welcome, assist and interact with members using the fitness center 
• Scan in members to the Fitness Center and verify membership 
• Demonstrate the proper technique on how to use the cardiovascular and strength training equipment 
• Test all cardiovascular and strength training equipment daily 
• Perform daily, weekly, and quarterly cleaning of member desk, cardiovascular, and strength training equipment 
• Take prospective members on facility tours and assist in the sale of memberships 
• Schedule member orientations and program design appointments for new members 
• Know and enforce all Fitness Center policies, procedures and rules in a consistent, fair and firm manner  
• Answer calls and emails directed to the Fitness Center 
• Maintain proper level of clean and folded towels, and other supplies such as water for fitness center members 
• All other duties as assigned 

 Basic Qualifications

• Ohio BCI and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer). o NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin. 
• Must be 18 years of age or older 
• Minimum 6 months of experience in a customer service role 
• Current CPR/AED and First Aid Certifications 
• Dependable transportation to and from work 
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication  
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary 
• Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed 
• Authorized to work in the United States 
• Fitness industry experience including working knowledge of fitness center equipment 
• Previous fitness sales experience 
• Highly dependable with a history of consistent attendance and punctuality
• Brings integrity to every interaction, takes initiative to jump in where needed, lifts up teammates to win together, and creates an environment where positivity and kindness shape every guest experience. If that sounds like you, learn more about joining our team on our careers page.